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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,983 total reviews)
      avatar

      Eric S. Yuan

      75% approve of CEO

      49% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.4

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,983 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Dec 20, 2025

      Good company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable company to work with

      Cons

      Career Growth progression is available but rarely achievable

      avatar
      Zoom Communications Response
      5mo
      Thanks for your review. It’s encouraging to hear you see Zoom as a stable employer. Your note on career growth highlights the importance of making advancement paths more accessible and transparent, something that’s key to supporting long-term employee engagement. We wish you continued success in your role!
      5.0
      Dec 19, 2025

      Great

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Steady job with consistent growth and clear job responsibilities

      Cons

      Still acts like a startup sometimes in the respect that executive team will decide to roll out something on a Monday that will go GA by that Friday with no public documentation and limited time to communicate to customers.

      avatar
      Zoom Communications Response
      5mo
      We appreciate you sharing your thoughts. It’s great to hear you’ve experienced steady growth and clarity in your role. Fast-paced rollouts can definitely be part of an evolving environment, and your perspective underscores the importance of planning and cross-functional alignment as the company scales. We wish you continued success as a Zoomie!
      1.0
      Dec 18, 2025

      Tyrannical management. Gross mistreatment of staff. Horrifying leadership.

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Leaving (on my own!) - The book reimbursement program? Does that count? They took away the peer-to-peer program so? Reward yourself with a book! - Working remote so you never have to actually see the San Jose Monsters in person. Oh wait - nevermind, they make you come in now (crazy for a product that was built on remote work - and people dying during COVID!)

      Cons

      - Just about everything you can think of - bad pay, long hours, personal attacks and insults, zero company backing. - Benefits have decreased each year, while Eric Yuan's pockets have been increasingly lined. - The company makes "partnerships" to hide money in - such as paying employees in Walmart gift cards. - No time off around the holidays. - Definitely some "shady" trading activity in their RSU program from COVID times

      avatar
      Zoom Communications Response
      5mo
      Thank you for sharing your perspective. It’s clear that your experience at Zoom left a strong impression, and while it's unfortunate to hear how things unfolded, your candid feedback sheds light on areas that may warrant closer reflection, particularly around leadership visibility, recognition, and evolving workplace expectations. Thank you for your time working with us, and we wish you the best in your future endeavors.
      Viewing 58 - 60 of 1,983 Reviews
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      ReviewsZoom Communications reviews

      Glassdoor has 2,179 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.