Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,989 total reviews)
      avatar

      Eric S. Yuan

      76% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,989 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      1.0
      Jan 3, 2024

      Eric and C-Suite Need to Go

      Operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good work life balance

      Cons

      - CEO makes decisions on his own that are not productive for the company

      3.0
      May 6, 2022

      All new products seem to be vaporware. Political wokeness weakening the company.

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits & good video technology. The company provides good sales tools in order to be more effective in organization and prospecting.

      Cons

      Zoom is having a hard time finding their stride after the Zoom boom. The company has gotten involved in poor politics and if you're not of the same mind, then you will not fit in well here. The Five9 acquisition failure hit the company hard. Now Zoom is releasing products that are not fully (or at all) baked forcing sales reps to sell ineffective products in order to hit unachievable quotas in the upper segments. The Zoom story is dwindling, but expectations are rising for all employees as the company struggles to be a shadow of what it once was. Management does not listen to the needs of sales people, but does a good job of telling us that they care. There is also not a way to provide anonymous feedback about poor leadership, therefor Zoom remains high in employee happiness on the record only.

      2.0
      Feb 1, 2022

      Some pros but work/life balance is ridiculous

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - people - flexibility with working remotely - monthly expenses

      Cons

      Work/life balance is absolutely ridiculous! We can constantly see in the chat people being praised for working on Sundays, on their days off, while being sick or even from the hospital!! They praise the no days off culture all while saying that they care about our mental health

      Viewing 58 - 60 of 1,989 Reviews
      Related searches: Zoom Communications jobs | Zoom Communications salaries | Zoom Communications benefits | Zoom Communications interviews | Zoom Communications conversations
      ReviewsZoom Communications reviews

      Glassdoor has 2,185 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.