Is Zoom Communications a good company to work for?

Zoom Communications has an overall rating of 3.6 out of 5, based on over 2,179 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at Zoom Communications to a friend and 49% have a positive outlook for the business. The best reviews about Zoom Communications have been left by employees working as Solutions Engineer , Online Account Executive and Developer Advocate .

Does Zoom Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Zoom Communications employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Zoom Communications. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Zoom Communications?

61% of Zoom Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zoom Communications 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Zoom Communications?

Account Executive (295) , Software Engineer (82) , Technical Support Engineer (68) , Sales (54) , Customer Success Manager (36) , Business Development Representative (BDR) (29) , Senior Software Engineer (29) , Account Manager (27) , Devops Engineer (26) , Solutions Engineer (26) , Senior Account Executive (25) , Sales Manager (22) , Online Account Executive (19) , Product Manager (18) , Software Development Engineer (16)

What are the pros of working at Zoom Communications according to real employee reviews?

"Yes the product is great but its the people and the culture that makes all the difference." ((in 278 reviews)); "great benefits and stock options (RSU's)" ((in 191 reviews)); "Most people are great and collaborative." ((in 135 reviews)); "Pay is good and competitive; generous with promotions." ((in 83 reviews)); "Good work life balance in this company" ((in 82 reviews))

What are the cons of working at Zoom Communications according to real employee reviews?

"Frequent layoffs created an environment of extreme frustration among the employees." ((in 47 reviews)); ""Long hours and unpredictability in the beginning when you get used to the culture"" ((in 19 reviews)); "No 401k match but that's it" ((in 19 reviews)); "Time off isn't possible when your workload resembles 2+ people's worth" ((in 12 reviews)); "No career growth No good managers/mentors You will be overworked on avg >10 hr days You will be thrown under the bus." ((in 11 reviews))

What are employees saying about Zoom Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zoom Communications layoffs and their outlook for job security at Zoom Communications in 2026.

What Zoom Communications locations have received the highest employee ratings?

Santa Barbara , Alpharetta , Washington , Dallas , Overland Park , Kansas City , Denver , Atlanta , Chicago , New York

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Zoom Communications

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,983 total reviews)

Eric S. Yuan

75% approve of CEO

49% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.6

Work/Life balance

3.5

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

2.9

Senior management

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,983 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Nov 2, 2025

Great Working Culture - High Quotas

Account executive

Recommend

CEO approval

Business Outlook

Pros

Good Office culture and good management

Cons

High quotas which can be pressuring

Zoom Communications Response

7mo

Thanks for sharing your perspective! It’s great to hear that you’ve experienced a strong office culture and supportive management. Input from frontline teams is essential to understanding customer needs and shaping effective strategies, and your recommendation reinforces the value of keeping those voices at the center.

5.0

Nov 1, 2025

Good company and good benefits

Senior commercial counsel

Recommend

CEO approval

Business Outlook

Pros

Overall, I had a very positive experience at Zoom. People are very friendly and the job came with many perks including amazing benefits. My favorite was the book reimbursement benefit. Work was challenging and I learned a lot of skills in my field during my time there. Would recommend Zoom to anyone considering joining.

Cons

None that I can think of.

Zoom Communications Response

7mo

Thanks for sharing your experience! It's great to hear that the culture, benefits, and learning opportunities at Zoom made a lasting positive impact. The book reimbursement program is a standout perk for many, and it’s great to know it supported your growth. We appreciate your recommendation.

5.0

Oct 31, 2025

Great Company

Sales engineer

Recommend

CEO approval

Business Outlook

Pros

Amazing people and teams where your ideas are heard. Great WLB

Cons

Can feel at times unorganized and not enough bandwidth

Zoom Communications Response

7mo

Thanks for your review. It’s great to hear you’re getting exposure to a wide range of work early in your career. The pace and volume can be energizing, even if a bit hectic. Your feedback about organization and manual processes is valuable as we move forward. Wishing you continued success in your role!

Viewing 73 - 75 of 1,983 Reviews

Jobs at Zoom Communications

AI Transformation Lead

Carrier Relations Engineer

Senior Product Manager

Staff Network Engineer

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Zoom Communications

Zoom Communications reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Working Culture - High Quotas

Good company and good benefits

Great Company

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