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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,988 total reviews)
      avatar

      Eric S. Yuan

      75% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,988 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      2.0
      Aug 25, 2025

      Appalling

      Data analytics
      Recommend
      CEO approval
      Business Outlook

      Pros

      Comp and it’s totally remote as long as you don’t live within 50 miles of an office…in which case you’re required to go in twice a week even if your 50 mile commute takes you 2 hours

      Cons

      Zoom is a wildly uninspiring place to work. I have never encountered a company less concerned with employee welfare. Constant layoffs. Lots of offshoring roles to China and the Philippines. Everything internally feels chaotic and disjointed because they’ve cut so close to the bone, like you’re on one of those phone calls with an AI operator who keeps saying “sorry I didn’t get that”, except that’s every interaction. There wasn’t a single offsite or opportunity to meet anyone in 2.5 years of working there. I had 4 managers. The leadership is robotic and impersonal. Not to mention the security concerns of developing AI technology in China. I hate to trash a former employer, but I just would not recommend working there to my worst enemy and wish I had known myself

      avatar
      Zoom Communications Response
      9mo
      Thank you for sharing your perspective. It’s good to hear the compensation and remote setup were positives in your experience. It's unfortunate that the rest of your experience didn't match the values we uphold at Zoom. If you have any further feedback, please reach out to engagement@zoom.us. Wishing you all the best in your future endeavors.
      1.0
      Aug 21, 2025

      Toxic Management

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefit covering family members

      Cons

      Useless management, only pushing without helping

      avatar
      Zoom Communications Response
      10mo
      Thank you for sharing your experience. It’s great to hear that the benefits were meaningful and supportive for families. Your feedback around leadership highlights the importance of clear direction and supportive management practices in fostering a healthy work environment. If you have any more feedback, please reach out to engagement@zoom.us.
      3.0
      Aug 20, 2025

      Good to work

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice culture and WLB, nice coworkers

      Cons

      Some times need to cooperate with China because of time diffenrence

      avatar
      Zoom Communications Response
      10mo
      Thanks for highlighting the positive aspects of your experience, especially the supportive culture, work-life balance, and team environment. Collaborating across time zones can pose challenges, but it also reflects Zoom’s global reach and the value of cross-regional teamwork. Thank you for your continued dedication!
      Viewing 97 - 99 of 1,988 Reviews
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      ReviewsZoom Communications reviews

      Glassdoor has 2,184 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.