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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,993 total reviews)
avatar

Eric S. Yuan

76% approve of CEO

49% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jun 28, 2025

Average company

Recommend
CEO approval
Business Outlook

Pros

1. Rsu's 2. Competitive salary 3. Medical insurance

Cons

1. Poor work life balance 2. No job security

avatar
Zoom Communications Response
1y
We’re glad you found the compensation and benefits competitive during your time here. We note your feedback regarding work-life balance, job security, and leadership. Your perspective is appreciated, and if you have any further comments, we encourage you to reach out to engagement@zoom.us.
5.0
Jun 24, 2025

Newly Energized Focused

Recommend
CEO approval
Business Outlook

Pros

The current AI first initiatives have breathed new life into Zoom. Products are world class and are still bringing the world together as intended. Excellent, intelligent coworkers that always seem to go above and beyond to help each other and help solve customer issues.

Cons

Benefits have been reduced each year. Very few opportunities to move up in the company. Long hours, some language and culture barriers.

avatar
Zoom Communications Response
1y
It’s great to hear that you’re feeling energized by the AI-first initiatives and that your colleagues create a supportive environment focused on solving customer challenges. We note your feedback regarding benefits, career growth opportunities, and workload, and we appreciate you sharing your perspective. Thank you for your continued dedication, it's great to have you on the team!
5.0
Jun 22, 2025

afternoon

Recommend
CEO approval
Business Outlook

Pros

good staff good manager good

Cons

bad pay bad help cool

avatar
Zoom Communications Response
1y
We’re glad to hear you feel supported by your team and manager. We note your feedback regarding compensation and support, and we appreciate you sharing your perspective.
Viewing 124 - 126 of 1,993 Reviews

Glassdoor has 2,189 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.