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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,994 total reviews)
      avatar

      Eric S. Yuan

      75% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      5.0
      May 3, 2019

      Best company, best products, best leadership etc.

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -transparency from leadership and all departments - amazing collaboration across al departments -teams excited to help you succeed - from day one, Zoom does everything you can think of in order t set you up for success -SO MUCH MORE!

      Cons

      Cannot think of any cons.

      5.0
      Dec 8, 2018

      Best place I’ve ever worked!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture and the company values. Acknowledgment of hard work. Wonderful camaraderie and welcoming people. Love the video meetings—it definitely fosters deeper connections. I feel at home and love my work family. Outstanding benefits. They truly care about their employees

      Cons

      One-job individuals that do not provide a lot of value Growing pains No 401k matching Some managers inflexible about working from home (despite it being a video communications company)

      1.0
      Feb 5, 2025

      What was one of the best SaaS companies to work for, now is one of the worst in the industry

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work options & RSU is the only thing that comes to mind.

      Cons

      At Zoom, the work environment is marred by significant organizational challenges, including a lack of clear structure, changes in the organization that make the work more difficult, constant layoffs, minimal career advancement opportunities, and poor work-life balance. Support leadership is incompetent, creating a dysfunctional workplace where team collaboration is minimal, forcing employees to independently navigate their roles without proper guidance or support. As of lately the micromanagement has been getting worse too.

      avatar
      Zoom Communications Response
      1y
      It's unfortunate that you feel frustrated with your experience at Zoom. While we’re glad that remote work options and RSUs have been positives for you, we understand how the perceived issues with structure, career advancement, leadership, and work-life balance have impacted your experience. If you'd like to share more, we encourage you to reach out to us at engagement@zoom.us. Your perspective is valuable, and we appreciate your contributions to the team.
      Viewing 124 - 126 of 1,994 Reviews
      Related searches: Zoom Communications jobs | Zoom Communications salaries | Zoom Communications benefits | Zoom Communications interviews | Zoom Communications conversations
      ReviewsZoom Communications reviews

      Glassdoor has 2,190 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.