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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,994 total reviews)
avatar

Eric S. Yuan

75% approve of CEO

50% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Jul 13, 2024
Recommend
CEO approval
Business Outlook

Pros

I get to work remotely, pay is alright when considering stock options, my boss doesn’t micromanage.

Cons

Seems like leadership is majorly disconnected from the overall sentiment and reality of daily life for employees & instead of slowing down to better the product(s), continues to barrel us into too-fast changes and updates causing problems with the product and pain for us in customer facing roles.

avatar
Zoom Communications Response
1y
Thank you for taking the time to share your experience at Zoom. We appreciate your candid feedback and your dedication to the company over the past several years. We’re glad to hear you value the opportunity to work remotely, the compensation including stock options, and the autonomy from your manager. Your positive remarks are important to us as they highlight aspects of our work environment that we proudly strive to maintain. We also acknowledge your perspective about leadership, the pace of changes, and the impact on customer-facing roles. It's unfortunate that you feel this way, and we take your feedback seriously. We are continuously working to bridge any gaps in communication and ensure that our strategies align with the needs and realities of our team members. Your suggestions about slowing down product updates and differentiating our offerings are noted, and we will consider them as we move forward. If you have more insights or would like to discuss further, we encourage you to reach out to us at engagement@zoom.us. Your feedback is key in helping us improve and provide a better experience for all Zoomies. We appreciate your commitment to our company.
4.0
Aug 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Pays well, and the benefits package I received was good.

Cons

Unfortunately they're getting rid of all the things that made Zoom a good place to work, so it's turning into just another corporate job.

Viewing 127 - 129 of 1,994 Reviews

Glassdoor has 2,190 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.