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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,995 total reviews)
      avatar

      Eric S. Yuan

      75% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      2.0
      Jul 26, 2023

      Hard place to succeed

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A wonderful CEO, but terrible management.

      Cons

      There is hardly opportunity to succeed anymore. slim to none opportunity for growth within.

      4.0
      Jul 12, 2023

      great company, growing pains

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you do well, you have the chance to have a great work life balance. Benefits (healthcare, UTO, and maternity/paternity leave) are the best I've experienced yet, and you'll get to work with and learn from a lot of experienced and kind people. My 4 stars are mostly stemming from the people I've worked with, and my first 3 years at the company. This score is not fully reflective on how things are now.

      Cons

      They are experiencing a lot of growing pains and there were a handful of recent changes made in the past year that were hard to agree with. This includes: letting go of 1,300 people, micro managing around KPI's, removing AE's ability to create their own email sequences in outreach, removing ability to discount or give free months (when our biggest competitor is free), taking away phone specialists (and turning them into AE's), and a disconnection between teams (CSMs, Support & sales engineers).

      1.0
      May 12, 2023

      Not a perfect place to work

      Devops engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company gives a good salary if you know how to negotiate, Unlimited PTO

      Cons

      Work-life balance sucks, a lot of off-schedule, off-hours work. They ask you to work almost every weekend, no exaggeration. They have a culture of blame in case anything goes wrong, even though they don't the proper infrastructure and monitoring system in place. 90% of a company are Chinese people and they speak in their language in meetings. It's awful

      Viewing 130 - 132 of 1,995 Reviews
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      ReviewsZoom Communications reviews

      Glassdoor has 2,191 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.