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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,993 total reviews)
      avatar

      Eric S. Yuan

      76% approve of CEO

      49% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.4

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      May 2, 2025

      So So

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Okay Pay - Ok - Health Benefits

      Cons

      Could be better in the overall culture

      avatar
      Zoom Communications Response
      1y
      We’re glad to hear you find the compensation and health benefits satisfactory. We understand your outlook on company culture. Your feedback is appreciated and helps us move forward. Thank you for your continued dedication as a Zoomie!
      5.0
      Apr 30, 2025

      Account Manager

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hearing employees out and making sure action is taken

      Cons

      To long to respond back to customers

      avatar
      Zoom Communications Response
      1y
      We're glad to hear you feel heard and supported—creating that kind of environment matters to us. We also appreciate your note on response times and understand how that can impact the experience for both teams and customers. We appreciate your continued dedication.
      5.0
      Apr 30, 2025

      Amazing company

      Technical lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome managers and product. I've loved the progression of my career.

      Cons

      Transitioning from start-up to corporate has been met with lots of change.

      avatar
      Zoom Communications Response
      1y
      We’re so glad to hear you’ve had a positive career journey and strong support from your managers—that means a lot. We also recognize that change, especially during growth, can bring complexity, and we appreciate your continued commitment through it.
      Viewing 148 - 150 of 1,993 Reviews
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      ReviewsZoom Communications reviews

      Glassdoor has 2,189 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.