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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,998 total reviews)
      avatar

      Eric S. Yuan

      75% approve of CEO

      50% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.4

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,998 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Mar 29, 2023

      Bad management

      Talent acquisition
      Recommend
      CEO approval
      Business Outlook

      Pros

      We had a lot of benefits that we're taken away to save money. Love the book reimbursement

      Cons

      Bad upper management in the people/talent acquisition team that led to 2 layoffs. Most don't know but the people team went through a layoff in September 2022, then we were told days before the second layoff that we were "totally fine, your jobs are secure." Most don't know about the first layoff because they told those impacted in TA that they couldn't tell others or they'd risk losing their severance. Both situations lacked true empathy and care for those impacted.

      4.0
      Mar 9, 2023

      From Rocket Ship to Lost at Sea

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      My experience at Zoom was very rewarding. It provided great benefits to my family, my career growth and also a great work/life balance. I was fortunate and lucky to be part of such a great company during its time. For majority of my experience at Zoom, the right leadership team was present to ensure our growth success. The vibe and energy was great and it made getting to work very fun.

      Cons

      As Zoom started to expanded into the cloud PBX and contact center market, it became more convoluted more difficult to navigate as a sales rep. Being accountable for oneself it the sales rep priority, but the team communication started to drop off. New leaders came aboard and shook up the whole vibe, in a negative way.

      1.0
      Feb 2, 2023

      Absolutely worst company I've ever worked for.

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some great people there, that realize they are just as stuck there as you.

      Cons

      leaders do not care about people huge amount of turnover All smoke an mirrors

      Viewing 187 - 189 of 1,998 Reviews
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      ReviewsZoom Communications reviews

      Glassdoor has 2,194 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.