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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,983 total reviews)
avatar

Eric S. Yuan

75% approve of CEO

49% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,983 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Jun 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Everything you have read about Zoom's amazing CEO and leadership is true! Eric is an amazing leader who is sincere in wanting what's best for employees and customers. The benefits are amazing and we are constantly spoiled with fun events, gifts and opportunities to attend interesting and relevant events! Zooms support teams are some of the best I've worked with and go above and beyond daily to help our customers and fellow team members, they're amazing! In the current climate, Zooms messaging to employees has been clear about putting our safety first and, providing additional benefits to help as much as possible. Zooms response to Covid and helping us through such a challenging and busy time has been remarkable.

Cons

With fast growth, challenges are expected and it can be difficult to keep up with the frequent changes and updates. In such a fast paced environment, finding time to improve product knowledge can also be difficult. Although benefits are amazing, base salaries would benefit from a solid reveue and realignment. As recruitment is often managed from our international offices (they're a great team!) it can be difficult demonstrating value and justifying salary negotiations.

5.0
Apr 20, 2020

The best company! EVER!

Recommend
CEO approval
Business Outlook

Pros

Eric the CEO is caring and always wants the best for his staff, the benefits are incredible 'Happiness events' which really shows that Zoom want to give back to their employees. The team! everyone at zoom make you feel like a family.

Cons

there is nothing negative to say about the company!

5.0
Apr 19, 2020

ZOOM cares..

Recommend
CEO approval
Business Outlook

Pros

Great team, great management, they simply care about people...

Cons

Nothing, nothing, nothing, nothing, nothing.

Viewing 1966 - 1968 of 1,983 Reviews

Glassdoor has 2,179 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.