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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,993 total reviews)
      avatar

      Eric S. Yuan

      76% approve of CEO

      49% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.4

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Mar 4, 2025

      Zoom - if you are looking for getting laid off in just 11 months

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      work life balance, hybrid work culture

      Cons

      senior management is not considerate, left a sour experience

      avatar
      Zoom Communications Response
      1y
      We’re glad to hear that you appreciate the work-life balance and hybrid work culture at Zoom. We understand your feedback about senior management and the impact it had on your experience. Your outlook is important as we move forward. If you’d like to share more about your experience, feel free to reach out to us at engagement@zoom.us. Your contributions are valued, and we remain committed to continuous improvement.
      1.0
      Mar 3, 2025

      Poor work life balance and very stressful work culture

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      All the pros get overweighed by the amount of stress we face here

      Cons

      Very Poor work life balance. 12hrs working day is a routine here and can go to 16hrs as well. It leads to health issues and company has been seeing this in yearly reviews as well but no action is taken. Work on weekends as well No growth as there are no levels for Software engineers like Senior or Staff etc. You will always be software engineer. Leadership is not supportive, They just get work on your plate with unrealistic timelines and would grill you with followups on task completion. Managers shouting at you with rude language is a norm here

      avatar
      Zoom Communications Response
      1y
      We recognize the challenges you’ve outlined and regret that your experience at Zoom has been impacted by long hours, stress, and a lack of career progression. Work-life balance and employee well-being are important, and it’s concerning to hear that these issues have persisted despite feedback in reviews. If you would like to discuss your experience further, we encourage you to reach out at engagement@zoom.us. Your feedback is valuable, and we appreciate your contributions to the team.
      Viewing 199 - 201 of 1,993 Reviews
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      ReviewsZoom Communications reviews

      Glassdoor has 2,189 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.