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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,993 total reviews)
      avatar

      Eric S. Yuan

      76% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      3.0
      Mar 6, 2025

      Future is Bleak

      Sales leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      WFH, predictable, innovative, selling a product that really works

      Cons

      The folks heading up Sales don’t know Sales. They come from product and partner first background, slowing sales is a result of them not knowing how to lead. Bad data has been an issue for years, everyone that can fix it keeps quitting, leaderships response is “try harder”.

      avatar
      Zoom Communications Response
      1y
      We’re glad to hear that you appreciate the work-from-home flexibility, innovation, and the strength of Zoom’s product. We understand your outlook on sales leadership, data quality issues, and the challenges they create. Your feedback about investing in better data management is valuable as we move forward. Thank you for your ongoing contributions. If you’d like to share more, feel free to reach out at engagement@zoom.us. We're glad to have you as part of the team!
      3.0
      Mar 6, 2025

      It's Okay

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free Food most days in office

      Cons

      Uneasy layoff feeling most of the time

      avatar
      Zoom Communications Response
      1y
      We’re glad to hear that you enjoyed the in-office perks during your time at Zoom. Thank you for your contributions during your time with us. We wish you all the best in your future endeavors. If you’d like to share more, feel free to reach out at engagement@zoom.us.
      4.0
      Mar 5, 2025

      great people, needs direction

      Specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      great people, excellent comp, flexible schedule

      Cons

      master of none situation right now, too many products the market doesn't know about, not investing enough in some products to truly compete

      avatar
      Zoom Communications Response
      1y
      We’re glad to hear that you valued the great people, competitive compensation, and flexible schedule during your time at Zoom. We understand your perspectives on product focus, market awareness, and investment in certain areas. Your advice about gathering unfiltered feedback from frontline employees is valuable as we move forward. Thank you for your contributions during your time with us. We wish you all the best in your future endeavors!
      Viewing 196 - 198 of 1,993 Reviews
      Related searches: Zoom Communications jobs | Zoom Communications salaries | Zoom Communications benefits | Zoom Communications interviews | Zoom Communications conversations
      ReviewsZoom Communications reviews

      Glassdoor has 2,189 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.