employer cover photo
employer logo
employer logo

Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,993 total reviews)
avatar

Eric S. Yuan

76% approve of CEO

49% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Mar 11, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Good Good Good Good Good

Cons

Nothing Nothing Nothing Nothing Nothing

avatar
Zoom Communications Response
1y
We’re happy to hear that you had a positive experience at Zoom! It’s great to know you have no cons to mention, and we appreciate your time with us.
4.0
Mar 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote, cool product, challenging, busy, great learning experience, not a long term goal.

Cons

Too many meetings, lack of OKRs and transparency, CEO wants to "conquer the market" (lol), stripping away benefits, unstable climate qith lay offs almost every month, reduced salary.

avatar
Zoom Communications Response
1y
We’re glad to hear that you valued the remote work flexibility, product, and learning opportunities at Zoom. We understand your feedback about the lack of clear OKRs, transparency, frequent meetings, and the impact of ongoing layoffs and benefit reductions. Thank you for your contributions during your time with us. We wish you all the best in your future endeavors.
3.0
Mar 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Exposure to large scale distributed systems and architecture. Work itself is decent in nature

Cons

- very likely you are in a meeting with China engineers multiple times a week. It’s a terrible set up for US based employees - you may be stuck in a very toxic environment with a toxic management

avatar
Zoom Communications Response
1y
We’re glad to hear that you found value in working with large-scale distributed systems and the nature of the work itself at Zoom. We understand your feedback about work-life balance challenges, especially with frequent meetings across time zones, and the impact of management styles on team culture, and we take it seriously. Thank you for your contributions during your time with us. We wish you the best in your future endeavors. If you’d like to share more, feel free to reach out at engagement@zoom.us.
Viewing 193 - 195 of 1,993 Reviews

Glassdoor has 2,189 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.