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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,993 total reviews)
avatar

Eric S. Yuan

75% approve of CEO

50% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Feb 25, 2025

Exciting to lead the market

Recommend
CEO approval
Business Outlook

Pros

We, Zoom, is the company fastest growing.

Cons

Should come out of the mood, under boom days(COVID boom).

avatar
Zoom Communications Response
1y
We’re glad to hear that you find it exciting to be part of Zoom’s market leadership and rapid growth. We hear your feedback about shifting focus beyond the COVID boom era and the concerns about the time and energy spent on compliance. Your insights are valuable as we work to strike the right balance between growth, innovation, and operational efficiency. Thank you for your ongoing contributions. We're glad you're part of the team!
4.0
Feb 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Good team of people but grew too fast

Cons

Not much manager insight and coaching

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Zoom Communications Response
1y
We’re glad to hear that you appreciated working with a great team at Zoom. We understand your thoughts about rapid growth and the need for stronger management insight and coaching. Your feedback on improving leadership is valuable as we move forward. Thank you for your contributions during your time with us. We wish you all the best in your future endeavors. If you’d like to share more, feel free to reach out at engagement@zoom.us.
5.0
Feb 25, 2025

Work Culture

Recommend
CEO approval
Business Outlook

Pros

Flexibility and work from home setup

Cons

Direct company hires have more benefits vs long term workers.

avatar
Zoom Communications Response
1y
We’re glad to hear that you appreciate the flexibility and work-from-home setup at Zoom. We hear your perspective on differences in benefits between direct hires and long-term workers. Your feedback is valuable as we continue to evaluate ways to ensure fairness and consistency in our employee offerings. Thank you for your ongoing contributions, and for being a Zoomie!
Viewing 205 - 207 of 1,993 Reviews

Glassdoor has 2,189 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.