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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,994 total reviews)
      avatar

      Eric S. Yuan

      75% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      4.0
      Jan 30, 2025

      470% growth in 2 years will always change the face of a company

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Incredible internal communications International onboarding (pre-COVID) Great team members, all super helpful Laid back and down to earth office atmosphere In office benefits 10/10 - lunches, breakfasts, mental health support etc Great MEDDPIC training Ability to connect with anyone internationally at the click of a button Amazing tech stack - Otter.ai, Salesforce Lightning, Jira, Zendesk

      Cons

      Poor middle management Unethical procedures happening around me not being addressed Poor hiring of Enterprise inexperience executives Impossible to get a pay rise even as tenured well performing AE after 4 years I left due to lack of career progression - no learning/earning potential

      avatar
      Zoom Communications Response
      1y
      We’re glad to hear that you appreciated the strong internal communications, international onboarding experience, supportive team culture, and the in-office benefits at Zoom. It’s also great to know that you valued the tech stack and training opportunities. We understand your perspectives about middle management, hiring decisions, career progression challenges, and ethical concerns. Your feedback on addressing management issues and recognizing high-performing, passionate employees is valuable as we move forward. Thank you for your contributions over the years. We wish you all the best in your future endeavors!
      5.0
      Jan 30, 2025

      Very good

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best company that I have worked

      Cons

      No cons for the company

      avatar
      Zoom Communications Response
      1y
      We’re thrilled to hear that Zoom has been the best company you’ve worked for and that you have no cons to mention. Your positive experience means a lot, and we appreciate your contributions to the team. If you ever have any additional insights or suggestions, feel free to reach out to us at engagement@zoom.us.
      3.0
      Jan 29, 2025

      No Career Advancements

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      We get lots of stock, awesome healthcare benefits and unlimited book reimbursements.

      Cons

      Impossible to move across the company. No opportunities for career growth. Bulk of compensation is in RSUs. Raises have not kept up with the economy.

      avatar
      Zoom Communications Response
      1y
      It's great to hear that you appreciate the stock benefits, healthcare coverage, and book reimbursement program at Zoom. We understand your outlook on career growth, internal mobility, and compensation structure. Your advice on promoting from within for entry-level roles is valuable, and we recognize the importance of creating clear career advancement opportunities. Thank you for your ongoing contributions. If you’d like to share more insights, feel free to reach out to us at engagement@zoom.us.
      Viewing 232 - 234 of 1,994 Reviews
      Related searches: Zoom Communications jobs | Zoom Communications salaries | Zoom Communications benefits | Zoom Communications interviews | Zoom Communications conversations
      ReviewsZoom Communications reviews

      Glassdoor has 2,190 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.