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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,996 total reviews)
avatar

Eric S. Yuan

75% approve of CEO

50% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,996 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jan 8, 2025
Recommend
CEO approval
Business Outlook

Pros

There are many, many GREAT individuals who have been at Zoom for a substantially long time. For the most part, everyone is low-key, smart, and easy to work with.

Cons

Return to Office being mandated for a company whose entire consumer product focuses on improving communication and collaboration between remote colleagues? Tone-deaf Head of HR did an interview speaking about this from their HOME office where they also mention that THEY work best remotely, and will continue to do so while the rest of the peasants cannot have that same luxury afforded to them. Why even say anything?! CEO was distant from the everyday and completely inaccessible to his team a majority of the time. The long-term CFO departed from the company in November 2024, and that was a BIG loss for Zoom, as she did a lot of media and investor relations. The rest of the C-Suite come off as self-focused, and driven by financial greed if nothing else.

4.0
Jan 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Incredible people Onboarding experience was well organized and in depth Lot of tools to support continued growth and professional development

Cons

Internal Communication Priorities Change Quickly

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Zoom Communications Response
1y
It’s wonderful to hear that your time at Zoom was enriched by working with a great team and that you found the onboarding process to be thorough and supportive of your growth and development. We recognize your feedback about internal communication and the challenges of shifting priorities. Your suggestion to invest in coaching for lower-level management is a valuable insight. Thank you for your contributions during your time as a Zoomie! We wish you success in your future endeavors.
3.0
Jan 8, 2025

Eh

Recommend
CEO approval
Business Outlook

Pros

Amazing benefits , nice fellow employees

Cons

Hyper micromanaging across all teams

avatar
Zoom Communications Response
1y
We’re glad to hear that you value the amazing benefits and enjoy working alongside your colleagues at Zoom. We understand your outlook about management and how it impacts team performance and morale. Your advice to focus oversight on underperformance while trusting strong performers is valuable. Thank you for your ongoing contributions. If you’d like to share more or discuss further, feel free to reach out to us at engagement@zoom.us.
Viewing 250 - 252 of 1,996 Reviews

Glassdoor has 2,192 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.