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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,999 total reviews)
avatar

Eric S. Yuan

76% approve of CEO

51% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits Bonus ESPP Enrollment Office HQ

Cons

Management Organization Hybrid Workstyle Upward Mobility

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Zoom Communications Response
2mo
It’s great to hear that you valued the benefits, bonus structure, and programs like ESPP, along with the office environment. We also understand how management, organizational clarity, and career progression play a significant role in the overall experience. We appreciate you taking the time to share your perspective.
2.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive salary, good and talented people

Cons

Literally everything else. Executive leadership is caught in a cycle of chasing one shiny thing after another and expecting it done yesterday. Everything is an emergency, every time.

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Zoom Communications Response
3mo
Thank you for sharing your experience. It’s great to hear that you valued the competitive compensation and had the opportunity to work alongside talented colleagues. We also understand how a lack of clarity around direction and shifting priorities can impact day-to-day work and overall experience. We appreciate you taking the time to share your perspective.
1.0
Feb 2, 2026

worst exec team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

i don't know if there are pros.. ICs are probably the best...

Cons

honestly, some of the top execs lack strategy... there's a strategy team but no one knows what they do... they don't bring value and probably worst human beings if you end up working with them

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Zoom Communications Response
5mo
Thank you for sharing your experience. It’s good to hear that you found value in working with individual contributors at Zoom. While every team operates differently, your perspective shows the importance of clarity, alignment, and leadership accountability, especially within strategy functions. Feedback like this is essential to improving internal trust and operational effectiveness.
Viewing 262 - 264 of 1,999 Reviews

Glassdoor has 2,195 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.