ZoomInfo reviews

3.8

73% would recommend to a friend

(2,191 total reviews)
avatar

Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management in the CS org. Very little micromanagement, and lets you do your job as you see fit. Promotes work life balance and tend to be real people. Collaborative teams, usually willing to help each other out wherever needed. Good room for growth if you are performing well and are vocal about wanting to move up.

Cons

Salary could be higher for the market, and for how many products you are expected to work with and specialize in. Communication from marketing and leadership directly to clients could be more effectively communicated to the client facing roles prior to reaching the client.

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ZoomInfo Response
2w
Thank you for sharing your experience in the CS organization and for all you've done for ZoomInfo. I'm proud of the culture of collaboration and support that we've worked hard to build, so it's wonderful to hear that it's paying off for you. I believe that people do their best work when they're empowered; and that means autonomy, flexibility and freedom to get creative. That's how we innovate. I appreciate your candid feedback on cross-functional communication and product complexity. Platform simplification is an important near term goal for the whole company, and we're investing to move in the right direction. Thank you again for your feedback. It's helping us continue improving how we support our teams and equip client-facing employees for success. – Whitney Littman, ZoomInfo VP of Customer Success
2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Best employee engagement program Work life balance Supportive & Encouraging Leadership

Cons

Compensation is not very impressive but alright Candidates are evaluated strictly with number of years of experience and very unlikely to get opportunity based on skills

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ZoomInfo Response
2w
Thank you for taking the time to share your experience and for highlighting what's working, from our employee engagement programs to our leadership culture and work-life balance. That means a lot to us. We'd like to gently push back on one point: while years of experience is one factor we consider, what truly drives our decisions is an entrepreneurial mindset, creativity, the ability to collaborate, and the drive to take on new challenges. We believe these qualities often matter more than tenure alone. That said, your perspective is valuable. If it feels like that's not coming through clearly enough in practice, that's something our managers need to hear, and we'll make sure they do. We're committed to building one of India's top workplaces, and that only happens when our people feel seen, challenged, and heard. If you have ideas or specific feedback on how we can do better, we'd genuinely love to hear them. Please reach out to our Employee Experience team directly. Your input can make a real difference. – Venky Ramasubramanian, ZoomInfo Vice President & General Manager, India
Viewing 16 - 18 of 2,191 Reviews

Glassdoor has 2,239 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.