Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,264 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 73% of employees would recommend working at ZoomInfo to a friend and 63% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

73% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (220) , Account Executive (167) , Account Manager (125) , Software Engineer (55) , Customer Success Manager (48) , Sales Development Representative (44) , Senior Software Engineer (42) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (19) , Marketing (18)

What are the pros of working at ZoomInfo according to real employee reviews?

"Great people and very passionate" ((in 224 reviews)); "Culture is great and they promote from within." ((in 169 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 116 reviews)); "ZoomInfo also offers unlimited PTO and great benefits along with an attainable quota." ((in 100 reviews)); "Good pay and my life changed a lot after joining here." ((in 96 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 70 reviews)); "Constant layoffs that they hide from the media and somehow it works" ((in 40 reviews)); "There is clear and present favoritism and nepotism within the company, directors/managers are allowed to hire friends and former colleagues from places like Staples and Lionbridge and allow them to report directly to them and are paid far more money than those that worked there way up internally." ((in 13 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 10 reviews)); "life balance is nonexistent." ((in 8 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

73% would recommend to a friend

(2,216 total reviews)

Henry Schuck

77% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,216 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

4.0

Feb 9, 2021

Unique job experience

Software engineer

Recommend

CEO approval

Business Outlook

Pros

We have been at the forefront of our industry which has allowed me to gain exponential growth and experience over the years. Engineering is constantly pushing to learn new technologies and solve tough problems. Office perks has been getting better and better too.

Cons

We consider ourselves a tech company but I feel like we aren't getting the same perks as other tech companies in the area like Hubspot and TripAdvisor when comparing paid holidays, 100% insurance coverage and pay.

ZoomInfo Response

5y

Thank you for taking the time to share your thoughts. Our engineering team is doing incredible things right now – anticipating customer needs and solving for them before the customer even knows they need them! These new challenges have opened up many avenues for employee growth and advancement, as you pointed out, and it's important to us to promote from within whenever possible. Regarding perks and benefits, our Total Rewards team is constantly evaluating our offerings and looking for ways to improve, so if you have a suggestion, please do reach out to your HR business partner. Thanks again for your feedback, -Paige, Employee Experience

5.0

Feb 9, 2021

Excellent role

Customer service manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Great management Fast growing team Lots of opportunity

Cons

Very few As the company grows, more overarching management and tasks, but cant complain.

ZoomInfo Response

5y

Thanks for your feedback. We are committed to supporting our employees as we continue to grow quickly. On top of our great benefits and unlimited PTO, we are offering new, robust employee and manager training programs, implementing initiatives to promote top-down communication, expanding our Diversity and Inclusion network, and rolling out an exciting new rewards and recognition program. Feedback is incredibly important to us, and if you have any other thoughts on how we can continue to build a great employee experience, please reach out to your HR business partner or the employee experience team! -Paige, Employee Experience

5.0

Feb 8, 2021

Best place I've ever worked, hands down

Learning and development manager

Recommend

CEO approval

Business Outlook

Pros

A true team environment that values collaboration, innovation, and succeeds together.

Cons

Since we've had so much success working remotely, I wish that we would allow staff to choose fully remote work, even after the pandemic, and allow us to move out of some of the higher -priced metro areas and into smaller, more affordable towns.

ZoomInfo Response

5y

Thank you for this positive feedback. We’re pleased to hear you’ve experienced many of the attributes that we think make ZoomInfo such a dynamic place to work. One of our core values is One Team One Dream, which is underpinned by teamwork and collaboration. We love to celebrate our wins together and recognize each other for outstanding work. We appreciate you taking the time to share your perspectives, and if you have any additional thoughts to share with us, please reach out to HRfeedback@zoominfo.com. -Paige, Employee Experience

Viewing 1825 - 1827 of 2,216 Reviews

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Jobs at ZoomInfo

Senior Manager, Product Management

Customer Solutions Analyst II

Principal Software Engineer

Sales Development Representative - Mid Market Customer

Integrations Support Specialist II

ZoomInfo

ZoomInfo reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Unique job experience

Excellent role

Best place I've ever worked, hands down

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Jobs at ZoomInfo