Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,239 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 73% of employees would recommend working at ZoomInfo to a friend and 64% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

73% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (216) , Account Executive (167) , Account Manager (123) , Software Engineer (54) , Customer Success Manager (47) , Sales Development Representative (44) , Senior Software Engineer (41) , Research Analyst (32) , Manager (25) , Product Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (18) , Marketing (17)

What are the pros of working at ZoomInfo according to real employee reviews?

"people are great and fun to work with cutting" ((in 219 reviews)); "Culture is great and they promote from within." ((in 173 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 116 reviews)); "Good pay and my life changed a lot after joining here." ((in 101 reviews)); "Great benefits and equity." ((in 95 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 76 reviews)); "goalposts change every month, layoffs, bad product support, bad brand name." ((in 38 reviews)); "internal favoritism is blatant and not able to be brought up" ((in 13 reviews)); "Management will not make you feel good about taking time off and there are multiple blackout dates throughout the year." ((in 11 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 9 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

73% would recommend to a friend

(2,191 total reviews)

Henry Schuck

77% approve of CEO

64% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.7

Compensation and benefits

3.6

Senior management

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

May 28, 2026

Established company with high product fit but lacks connection

Enterprise account executive

Recommend

CEO approval

Business Outlook

Pros

Established company and sales process, high product market fit

Cons

Huge company, so many teams and individual resources its easy to be just another name in the Slack channel rather than building meaningful relationships

ZoomInfo Response

2w

Thank you for taking the time to leave a review, and for the kind words about our sales process and product-market fit. We're proud of both. Your comments about lack of connection concern me. I never want anyone to feel like just another name in a Slack channel. At ZoomInfo, we work hard to run lean and nimble, and that means everyone here has a meaningful role to play and real ownership over their work. If that sense of connection and purpose isn't coming through, that's important for us to know. I genuinely encourage you to bring this up with your manager, and my door is always open to you as well. These conversations matter, and we want to make sure you feel seen, valued, and connected to the work and the people around you. Thank you again for sharing. – Steven Bryerton, ZoomInfo SVP of New Business Sales

5.0

May 28, 2026

Good Work-Life Balance and Collaborative Culture

People partner

Recommend

CEO approval

Business Outlook

Pros

- Positive work culture with a strong emphasis on employee growth, collaboration, and work-life balance. - ZoomInfo offers several learning platforms and internal opportunities to help employees continuously develop their skills and careers. - The company fosters a people-first environment with supportive leadership that genuinely listens to feedback and encourages new ideas.

Cons

As the company grows rapidly, processes and priorities can sometimes change frequently. However, teams are generally supportive and adaptable during transitions.

ZoomInfo Response

2w

Thank you for your thoughtful review! Building a culture where people never stop growing is something we invest in deliberately, and it's rewarding to hear it's showing up in your day-to-day experience. Whether it's our learning platforms, internal mobility opportunities, or the kind of leadership that actually listens, we want development to feel like a dynamic process. Curiosity and growth are core to who we are, and we work hard to recognize and reward the people who embody that. On the pace of change – we hear you. Growth brings real challenges, but what gives us confidence is exactly what you described: teams that stay supportive and adaptable through the transitions. We'll keep working to make sure communication and process clarity keep up with our momentum. Thank you for being part of what makes ZoomInfo a great place to work. – Venky Ramasubramanian, ZoomInfo Vice President & General Manager, India

4.0

May 27, 2026

Good working culture, but no pay

Solutions consultant

Recommend

CEO approval

Business Outlook

Pros

good working culture with great leadership

Cons

no pay when compared to the market

Viewing 22 - 24 of 2,191 Reviews

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Jobs at ZoomInfo

Senior Software Engineer

Senior Manager, Product Management

Principal Software Engineer

Senior Software Engineer

Customer Solutions Analyst II

ZoomInfo

ZoomInfo reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Established company with high product fit but lacks connection

Good Work-Life Balance and Collaborative Culture

Good working culture, but no pay

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