dotloop reviews

4.1

81% would recommend to a friend

(101 total reviews)
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Rich Barton

59% approve of CEO

75% positive business outlook

dotloop has an employee rating of 4.1 out of 5 stars, based on 101 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The dotloop employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

101 reviews
1.0
Dec 18, 2013
Recommend
CEO approval
Business Outlook

Pros

Met a lot of great people Weekends off

Cons

No company match 401k 8-5:30 when told 9-5 I was told old avg sales reps make 1k a month never saw anyone make more than 300 in a month Management likes to show their power No advancement opps They want to make it just like tql High turnover saw 20 people leave in 3 months

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dotloop Response
11y
I just discovered the Employer response function on Glassdoor, so pardon my delayed response. It appears that you had a poor experience in our Sales group pre-2014. There is no question that we scaled our sales team too quickly when we first launched it in late 2012. Since then, we've made many changes including the things you mentioned, and are quite pleased with the results. So thanks for your feedback. I hope you have landed in an exciting role/company that you are passionate about! Austin
3.0
Nov 18, 2013
Recommend
CEO approval
Business Outlook

Pros

The best reason to work at this company are your fellow coworkers. Everyone that I worked with was super nice, unique, and we all shared in the struggles of selling technology to people who didn't see the vision. For the most part, if you are performing and setting appointments with brokers, you are left alone and will not have anyone breathing down your neck. There is a high degree of autonomy in the workplace, and the freedom to build your pipeline is essentially up to you. The location is phenomenal (Longworth Hall) and you'll never have to worry about getting there on time or better yet, finding parking. The actual product that has brought the company to spotlight is definitely a success, and so if you are someone who believes in the power of technology to improve peoples lives, you'll see the benefits immediately once you understand how it works.

Cons

The Lead Specialist, or Advocate, roll is essentially a glorified secretary. Little of your time will be spent actually selling the product but rather selling someone, if you can keep them on the phone long enough, on doing an online demonstration of the system on a webinar. The job itself is made more difficult due to dirty lead lists of which you must scrub and research constantly. As someone who has never had an office desk job before, the time spent sitting still and staring at a computer screen ended up being a struggle in overcoming morbid boredom and monotony. The people you are speaking with largely will not want to give you the time of day much less a few minutes, and so the job itself can be very frustrating. Other cons include inconsistent expectations, pay is incredibly low given difficulty of sell (do not listen to HR pay estimates as they are largely inflated to attract candidates), and there tends to be an inner circle of "made" employees who aren't very inviting to input of other employees.

avatar
dotloop Response
11y
I just discovered the Employer response function on Glassdoor, so pardon my delayed response. It appears that you had a poor experience in our Sales group pre-2014. There is no question that we scaled our Sales team too quickly when we first launched it in late 2012. Since then, we've made many changes and are quite pleased with the results. You are also right to call out the difficulty of selling to real estate brokers. While the product is great as you mentioned, getting a mature industry to change habits is hard. That's something that we've tried to be up front about in new hiring to ensure that expectations are clear and that everyone is set up for success. Thanks for your feedback! Austin
3.0
Apr 11, 2013
Recommend
CEO approval
Business Outlook

Pros

Talented, inspired employees that love what they do and the ability to work on a system used by hundreds of thousands of people.

Cons

Senior Management says and makes whatever promises they think they need to make but aren't overly concerned with following through if it doesn't suit there needs. Truly disappointing and whether it was intentional or not it was consistent enough to make me disgusted. Couple that with the fact It's a start up expect long long days. I've known some people to work more than 24 hours straight.

avatar
dotloop Response
11y
I just discovered the Employer response function on Glassdoor, so pardon my delayed response. Delivering on promises is definitely a value that we take seriously. It can be difficult however, for high growth companies to manage promises in their early days as the growth exceeds the infrastructure to support it. We are no exception to that rule. In 2014, we made a lot of investment internally to put the right people, processes and systems in place to support the rapid growth that we are experiencing as a business. Employee and Customer Satisfaction numbers suggest that something is working. So thanks again for your feedback, and I hope that your continuing to follow your passion in life. Austin
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Glassdoor has 105 dotloop reviews submitted anonymously by dotloop employees. Read employee reviews and ratings on Glassdoor to decide if dotloop is right for you.