evolvedMD reviews

Hello, Co- CEO Erik Osland here, thank you for providing feedback. Want to start with acknowledging that your commentary is fair and that we are actively working at the executive and strategic levels to address concerns around the employee experience. As a company that strives to be “Radically Transparent,” we consistently ask for and receive feedback from our employees. Mostly good but sometimes the commentary forces us to look inward and figure out better ways to improve the overall experience for our team. As you know our model requires evolvedMD to place staff within community-based primary care sites. In most cases, these sites embrace our staff and pull them into their own community where meaningful and lasting relationships are forged. As in all workplaces, there can also sometimes be challenges that can limit an individual’s engagement and satisfaction. We are fully aware of this challenge and continue to have a significant focus on how we can support and engage our team members 1. evolvedMD is a provider and employee-focused organization regardless of where staff is located. We cultivate and encourage open dialogue, we focus on work-life balance, and professional and career development and we put our $$ where our mouth is at and bonus all staff on completing regular self-care activities. 2. We invest heavily in the qualified and tenured field-based management staff. Each one of our behavioral health clinicians is supported by an Advanced Independently Licensed Clinical Manager. We keep our ratios below 8:1 to ensure managers can dedicate 2-3 hours weekly at each practice site supporting individual clinicians in the field. These managers are responsible for supporting the personal and professional needs of our clinicians. They mentor, coach, assist with overcoming obstacles and provide supervision toward licensure advancement. And a lot more… 3. We have adapted strategies to quickly incorporate our clinicians into the clinical teams at the external primary care practice sites. This involves relationship and rapport-building activities and inclusion in all practice-level activities and team-building events. We want you to be a member of BOTH teams! While we are proud of these efforts, I hear your concerns and understand that we need to do more in this space. In that spirit, I will be asking all evolvedMD team members to identify additional actions we can take as part of our All-Teams meetings in January. We are building a team of exceptional folks passionate about changing the way patients are treated within the behavioral health system. This requires a commitment to continually improve the employee experience. I look forward to leading this work, thank you for providing the opportunity to articulate our strategy. All the best. -Oz

Hello and thank you for sharing your feedback. We prioritize our commitment to our values, team members and providers in everything we do, and appreciate you highlighting our commitment to self care and work life balance. We also appreciate feedback from our staff as it enables us to continually evolve (pun intended) and improve the overall employee experience. Specific to your commentary, yes we need to continually invest in our human resource and people department and this is already underway! As of November 1st, we now have 4 dedicated human resource team members led by new VP of People and Culture, Vanessa Hinkle. We are excited to add Vanessa to the team as she brings a passion for people and culture building along with years of industry experience. On a personal level, I take the employee experience very seriously and it is a personal goal of mine to build a company that places the employee at the center. We are always open and willing to take on additional feedback that allows us to continue to improve, please feel free to reach out directly to me or Vanessa Hinkle who just recently joined our team, She can be reached at vhinkle@evolvedmd.com Be well and thank you for your feedback. – Erik, Chief Executive Officer