firstPRO reviews

4.1

74% would recommend to a friend

(85 total reviews)

Brendan Flood

80% approve of CEO

65% positive business outlook

firstPRO has an employee rating of 4.1 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The firstPRO employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

85 reviews
4.0
Oct 3, 2019
Recommend
CEO approval
Business Outlook

Pros

They offer growth, develop those that want/need it when they ask for it or show promise, offer work/life balance and have always been flexible, great culture and lots of people with the same mindset - work hard/play hard, lots of team events and awesome new office space. Also, the compensation is unmatchable in our industry - they pay very well so if you work hard it literally pays off. All in all, my experience has been positive here. I started when there were 12 people in the office and we have grown to 40+.... things change, culture changes, structure changes and I think some people had/have a hard time adjusting to that. Every company has room for improvement and firstPRO leaders are taking matters into their hands and continuously working to improve!

Cons

Benefits aren't the best but I believe it's a work in progress. A lot the previous cons have been dealt with - poor management, lack of structure, bad culture - we have improved in these areas tremendously and have built a culture and environment people can be proud of.

4.0
Jun 5, 2019

Onward and Upward

Recommend
CEO approval
Business Outlook

Pros

1. Autonomy - Organization gives you the tools and whatever is necessary to be successful, and does it without the needless micro-management so common in the industry. 2. Opportunity - Organization is open-minded enough to consider alternative and clever strategies to build and sustain business. They value opinion and listen to suggestions. 3. Compensation - No concerns here. Company is generous when it comes to total compensation and bonus opportunities and in kind, offers fair benefits, coupled with some pretty unique perks (wonderful NEW office space downtown in PHL, snacks, other intangibles, etc.)

Cons

1. Direction - There are times where the direction/directives vary like the wind, but that's not necessarily a CON per se, but instead at times, can be distracting. Map out a course, a strategy and follow it. Give it time to develop. 2. Culture - BUT getting much better. Company committed to getting the right professionals in the seats to build a culture based upon trust and respect for all. 3. Inner-Team Collaboration - The biggest opportunity for improvement may lie here. No real marketing strategy between how contract and direct, and/or IT and Accounting team function. Management by activity/committee seems to be the path now, but to grow the business, more eyes and ears going together into customers increases the potential for firstPRO to grow new business. Better oversight and expectation setting here would be a wise start.

5.0
May 20, 2019
Recommend
CEO approval
Business Outlook

Pros

- one of the best compensation & commission structures in the market - no useless KPIs like most large firms - flexible schedule - no micromanagement - brand new office space : standing desk, shuffleboard, darts - large cubes & personal space with personal closet - every manager has an open door policy - no heavy administrative work, you can truly focus on recruiting & sales - forward thinking with resources & tools - top performers are recognized & rewarded - great firm for someone coming from agency experience - positive name recognition with clients - annual company events & social outings

Cons

- could be better benefits - your experience could be completely different from someone else, all depending on what group you land in - periods of office drama / gossip, but that’s everywhere The main thing I see is that employees can be their own worst enemy. You have a lot of freedom here versus other firms, so that you can treat your desk as if you are running your own business. With that, comes plenty of complacent people that do the bare minimum and don’t have a clue how rough other firms can be. We are a small, family owned firm that does not have a corporate training program, so each division trains and manages their own way, which is why we normally hire people with agency experience. Every group and manager has its pros and cons, but it’s ultimately on you to ask for help or speak up, if you feel you need more training, or have an issue. All of the management here has room for improvement, and everyone should strive to want to continuously improve themselves whether they are a manager or producer.

Viewing 49 - 51 of 85 Reviews

Glassdoor has 102 firstPRO reviews submitted anonymously by firstPRO employees. Read employee reviews and ratings on Glassdoor to decide if firstPRO is right for you.