Does iContact pay their employees well?

According to anonymously submitted Glassdoor reviews, iContact employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at iContact. This rating has been stable over the past 12 months.

How satisfied are employees working at iContact?

59% of iContact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iContact 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at iContact?

Sales Executive (5) , Call Center Agent (4) , Strategic Advisor (3) , Account Manager (2) , Customer Success Manager (2) , Sales (2) , Senior Product Expert (2)

What are the pros of working at iContact according to real employee reviews?

"Great culture" ((in 6 reviews)); "Excellent team and leadership" ((in 6 reviews)); "amazing benefits" ((in 6 reviews)); "Work life balance is good, unless you are one of the few that management consistently leans on." ((in 5 reviews)); "It's an extremely casual work environment and employees are typically not micro" ((in 5 reviews))

What are the cons of working at iContact according to real employee reviews?

"Management also expects so much but doesn’t support you." ((in 8 reviews)); "There is no growth or advancement opportunity either so you’re kind of stuck if you want to explore other avenues." ((in 3 reviews)); "Pay is also below pretty below average…" ((in 3 reviews)); "good company but the salary is very low" ((in 3 reviews))

What are employees saying about iContact layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iContact layoffs and their outlook for job security at iContact in 2026.

What are the top reviewed iContact locations?

Morrisville , Raleigh , Durham , Holly Springs , Mooresville , Dallas , Research Triangle Park

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iContact

Part of Ziff Davis

iContact reviews

3.3

59% would recommend to a friend

(81 total reviews)

Michael Pepe

100% approve of CEO

41% positive business outlook

Ratings by category

3.7

Work/Life balance

3.4

Culture & values

3.4

Diversity & inclusion

3.2

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

iContact has an employee rating of 3.3 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iContact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

81 reviews

5.0

Mar 7, 2018

Fantastic company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great team members, people first company,

Cons

As a company, sometimes feel forgotten underneath its parent organization.

3.0

Feb 9, 2018

Good place to work overall.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good work/life balance in general.

Cons

Management could need a overhaul and fresh perspective.

4.0

Sep 22, 2017

A Great Example of Corporate Ownership Ruining a Good Thing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Casual work environment, flexible scheduling, understanding management, competitive salary

Cons

Recently purchased by a larger corporation, so the priority of the management has been less at the local office level and more at the corporate level. Quality of interactions with management have gone down, quality of benefits provided have decreased, expectations have gone above capabilities of training

iContact Response

Thank you for the helpful review! We are always looking for ways to improve!

Viewing 37 - 39 of 81 Reviews

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