Does iContact pay their employees well?

According to anonymously submitted Glassdoor reviews, iContact employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at iContact. This rating has been stable over the past 12 months.

How satisfied are employees working at iContact?

59% of iContact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iContact 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at iContact?

Sales Executive (5) , Call Center Agent (4) , Strategic Advisor (3) , Account Manager (2) , Customer Success Manager (2) , Sales (2) , Senior Product Expert (2)

What are the pros of working at iContact according to real employee reviews?

"Great culture" ((in 6 reviews)); "Excellent team and leadership" ((in 6 reviews)); "amazing benefits" ((in 6 reviews)); "Work life balance is good, unless you are one of the few that management consistently leans on." ((in 5 reviews)); "It's an extremely casual work environment and employees are typically not micro" ((in 5 reviews))

What are the cons of working at iContact according to real employee reviews?

"Management also expects so much but doesn’t support you." ((in 8 reviews)); "There is no growth or advancement opportunity either so you’re kind of stuck if you want to explore other avenues." ((in 3 reviews)); "Pay is also below pretty below average…" ((in 3 reviews)); "good company but the salary is very low" ((in 3 reviews))

What are employees saying about iContact layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iContact layoffs and their outlook for job security at iContact in 2026.

What are the top reviewed iContact locations?

Morrisville , Raleigh , Durham , Holly Springs , Mooresville , Dallas , Research Triangle Park

iContact reviews

3.3

59% would recommend to a friend

(81 total reviews)

Michael Pepe

100% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (81 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

iContact has an employee rating of 3.3 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iContact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

81 reviews

2.0

Jun 6, 2017

Sinking Ship!

Small business sales representative

Recommend

CEO approval

Business Outlook

Pros

Most of the people who work here are nice. Very relaxed atmosphere.

Cons

Product development is very slow. No room for growth in the organization. Company is not very diverse. Managers do nothing all day and expect you to work like a slave. IContact is a sinking ship.

iContact Response

8y

We are sorry to hear you did not have a positive experience in your time at iContact. Our goal is to create a working environment that fosters individual and team growth as well as success.

5.0

Feb 20, 2017

Exciting Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

iContact is hands down the best company I've ever worked for. The culture is fantastic and my co-workers are amazing. They offer great perks like flexible time off, training opportunities, and tuition reimbursement.

Cons

Sometimes communication from the leadership team can get lost.

iContact Response

9y

Thank you for your review!

4.0

Jan 25, 2017

A reasonable place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Mostly pleasant coworkers, reasonable office environment, moderate pace.

Cons

Business has been stagnant or declining. Budget approval to advance new initiatives rarely happens.

Viewing 40 - 42 of 81 Reviews

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