Question 1

Does iContact pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, iContact employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at iContact. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at iContact?

Accepted Answer

59% of iContact employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated iContact 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

Question 3

What are the top reviewed jobs at iContact?

Accepted Answer

Sales Executive (5), Call Center Agent (4), Strategic Advisor (3), Account Manager (2), Customer Success Manager (2), Sales (2), Senior Product Expert (2)

Question 4

What are the pros of working at iContact according to real employee reviews?

Accepted Answer

"iContact provides a comfortable work environment and plenty of people that are always approachable with any advice that is needed." ((in 6 reviews)); "amazing benefits" ((in 6 reviews)); "Work life balance is good, unless you are one of the few that management consistently leans on." ((in 5 reviews)); "Senior leadership is approachable and available to help you reach individual success and team success." ((in 4 reviews)); "The overall company culture at iContact is great." ((in 4 reviews))

Question 5

What are the cons of working at iContact according to real employee reviews?

Accepted Answer

"Management also expects so much but doesn’t support you." ((in 8 reviews)); "Pay is also below pretty below average…" ((in 4 reviews)); "ish, and if you don't fit in...well...you won't get invited out to lunch, you won't land other opportunities, and you won't survive," ((in 3 reviews)); "good company but the salary is very low" ((in 3 reviews)); "In the Sales Executive role there are little immediate advancement opportunities." ((in 3 reviews))

Question 6

What are employees saying about iContact layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iContact layoffs and their outlook for job security at iContact in 2026.

Question 7

What are the top reviewed iContact locations?

Accepted Answer

Morrisville, Raleigh, Durham, Holly Springs, Mooresville, Dallas, Research Triangle Park

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iContact BPO is a nice company to work for to gain some experience in the call center industry.

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