Pros
Pros- free sodas machine and free coffee. CEO Geoff is a really good person.
Cons
Cons- This used to be such a cool place to work. However three acquisitions and poor management have caused waves of staff exodus. The Client Services Department particularly has been decimated. At most companies, having dozens of Team Members quit from one small Department in the past two years, would lead to someone higher up questioning Management and Director policies and an investigation into how they treat and handle their staff. However at iContact losing droves of people in a short time frame is met with little more than a shrug. It makes you wonder who cares less, the people in management at iContact or the people in the carousel of companies that acquire iContact. There are people in Manager, Director, and even VP roles that have never managed anyone or anything outside of iContact previously- and you can really tell. There is no such thing as professional growth, no such thing as coaching and building up a team. Most places you work, a manager will hopefully bring everyone together to meet the common company goals. They will review your performance and look at where you can improve and recognize areas you are doing well. At iContact the management is much more concerned about who is writing all these negative Glass Door reviews and constantly talking about rumors that they allegedly heard from staff. They seem to be blissfully unaware that when you have people quit your team bunches, that speaks volumes on you as a manager. Unless there are widespread and sweeping changes at the highest levels- I would avoid.
