iContact reviews

3.3

59% would recommend to a friend

(81 total reviews)

Michael Pepe

100% approve of CEO

41% positive business outlook

iContact has an employee rating of 3.3 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iContact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

81 reviews
2.0
Feb 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Relex, no strict sales target

Cons

Few management support. Not good

1.0
Dec 4, 2020

Needs a culture change

Recommend
CEO approval
Business Outlook

Pros

Lots of room to experiment with ideas if you get the right book of clients. Fairly flexible when it came to work hours. OK benefits.

Cons

This company had a serious culture problem. People were quitting on an almost weekly basis toward the end of my tenure. Diversity and inclusion efforts were nonexistent to the point of offensive. Management didn't seem to know how to set up their teams for success. It was never clear to me if it was because of a lack of budget from the parent company or lack of will to get professional development for themselves. It was sad because I think a lot of people at that company had potential to do really innovative work but were stalled by ineffective decision-making.

1.0
Dec 5, 2019

One foot out the door

Recommend
CEO approval
Business Outlook

Pros

Bagels on Mondays. Free parking.

Cons

I'm not exactly sure what happened to this company. Did management give up? Did they care to start? The world may never know. What I do know is if you haven't already put in your notice, you're working on your exit plan. It's really a depressing place to work right now as entire cubicle rows start emptying out and they don't replace the people. Then everybody left gets a crushing workload. I don't know if it's worth sticking around to see what happens in 2020.

Viewing 22 - 24 of 81 Reviews

Glassdoor has 85 iContact reviews submitted anonymously by iContact employees. Read employee reviews and ratings on Glassdoor to decide if iContact is right for you.