Is iHerb a good company to work for?

iHerb has an overall rating of 3.8 out of 5, based on over 807 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 71% of employees would recommend working at iHerb to a friend and 82% have a positive outlook for the business. The best reviews about iHerb have been left by employees working as Warehouse Associate , Equipment Operator and Warehouse Worker .

Does iHerb pay their employees well?

According to anonymously submitted Glassdoor reviews, iHerb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at iHerb. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at iHerb?

71% of iHerb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iHerb 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at iHerb?

Material Handler (77) , Equipment Operator (36) , Customer Service Representative (16) , Software Engineer (15) , Software Developer (14) , Warehouse Associate (13) , Warehouse Worker (13) , Picker/Packer (11) , Manager (9) , Picker (9) , Senior Software Engineer (9) , Global Logistics Specialist (8) , Product Manager (8) , Quality Control (8) , Trainer (8)

What are the pros of working at iHerb according to real employee reviews?

"Benefits are great and we can finally WFH." ((in 77 reviews)); "Good pay and the job was easy" ((in 53 reviews)); "Great people and Awesome team work." ((in 45 reviews)); "Great Leaders and team members to work with." ((in 21 reviews)); "The team is great and shifts are flexible" ((in 19 reviews))

What are the cons of working at iHerb according to real employee reviews?

"One of my biggest issues is that the upper management made the decision to raise pay for one shift in the attempt to get employees to stay when the other shift(s) were more deserving of the pay." ((in 18 reviews)); "This lack of leadership from the CTO affects how the directors below him manage (yes “manage”, not lead." ((in 13 reviews)); "Less Favoritism, the company has improved though." ((in 13 reviews)); "Newer technology managers have started to create a no" ((in 12 reviews)); "Nepotism is big here." ((in 11 reviews))

What are employees saying about iHerb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iHerb layoffs and their outlook for job security at iHerb in 2026.

What are the top reviewed iHerb locations?

Irvine , Easton , Perris , Elgin , Hebron , Pasadena , Moreno Valley , Los Angeles , Riverside , Ellenwood , Carpentersville , Crystal Lake , Saint Louis , Phoenix , Detroit , Austin , Pasadena , Minneapolis , Peebles , Fresno , Arcadia , Murrieta , San Marcos , Vancouver , Allentown , Bethlehem , Nazareth , Northampton , Tatamy , Indiana

iHerb reviews

3.8

71% would recommend to a friend

(769 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

Ratings by category

4.2

Compensation and benefits

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.8

Senior management

3.8

Career opportunities

iHerb has an employee rating of 3.8 out of 5 stars, based on 769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

769 reviews

1.0

Mar 12, 2020

Worst Place So Far

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free snacks, nice gym, good variety of experience

Cons

Terrible leadership, people are SO disposable here. Extreme secrecy at the top. All the C-level Suite is related. Like literally they are all cousins and in-laws, promote each other, get 1 Million dollar bonuses, and everyone else is treated poorly. Listen to the reviews and don't do it. If you do, have a backup plan at ALL times in case they fire you. I've seen many people get yelled at and threatened. I've seen many managers let go and replaced, let go and replaced. Last year they expanded and told us they were growing quickly, and then suddenly fired 30 people in a day. Turned out all the people they hired were just replacements for the ones they were planning to let go. Be smart people, there's a lot of jobs out there.

iHerb Response

6y

Thanks for your review and for sharing your experience with us. We have previously addressed the layoffs that took place over a year ago in other reviews. Unfortunately, layoffs and reorganizations are part of the growing pains of business. We realize that iHerb is not the place for everyone and we are happy that you were able to find another opportunity where you can flourish.

5.0

Mar 10, 2020

Exciting company

Director

Recommend

CEO approval

Business Outlook

Pros

Fast growth, global expansion, great products

Cons

Business growth has exceeded internal infrastructure

iHerb Response

6y

Thank you for your feedback we are delighted to have you on the team.

1.0

Mar 7, 2020

BUYER BEWARE!

Buyer

Recommend

CEO approval

Business Outlook

Pros

Nothing. Absolutely nothing. At all. Don’t do it.

Cons

Everything. Absolutely everything. Don’t do it. At all. This is where careers come to die. Agreements in place say a lot( Mediation agreement...on day 1?) You wouldn’t say “I do” to someone asking you to sign a prenup on the 1st date. That’s someone with a history of divorce. That’s not your forever home or your one true love. Trust me. STAY AWAY my fellow buyers and anyone with a soul. It’s not worth it. ( 2.7 avg review. Buyers & all people (w/ souls & common sense)..avg on Glassdoor is usually 3.3-3.5...and they’re at 2.7. Before my review. Then ask yourself, is she really just a bitter ex wife? Or a guardian angel watching over me? Theoretically yours, the EX wife you don’t have to be.

Viewing 580 - 582 of 769 Reviews

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