iHerb reviews

3.8

71% would recommend to a friend

(768 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

768 reviews
1.0
Jun 12, 2014

iHerb.com

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Job is easy, good people and fun sometimes

Cons

HR pretend like they are listening to you and understand you; however, they basically share the info. with supervisors and managers and they won't make any changes for you. If you are managers or supervisors, this place can be heavenly for you. If not, you will be just one of ants or machines that they can replace anytime they want.

1.0
Sep 27, 2022

Horrible Culture and Miserable People!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Meeting a few cool people Work from home

Cons

Horrible management. They all work in fear which then becomes a domino effect and it gives everyone under management massive stress and anxiety. A lot of people have worked there for 5+ years and don’t even get promoted when it’s well deserved. There is absolutely NO culture at all. Everyone always seems to be in a bad mood or stressed and never open to any team outings or anything fun to build team morale. It was just work, work, work and make us money. Major micro-managey No work life balance- They don’t even approve your time off if it’s more than 3 days!!! AND ITS UNLIMITED TIME OFF!!! Am I missing something here?

1.0
Sep 12, 2022
Recommend
CEO approval
Business Outlook

Pros

usually you can get hired at close to market rate and not paying out of pocket for healthcare benefits is nice. the benefits package really is not bad at all.

Cons

expect: - to be assigned responsibilities far outside the realm of your expertise (or pay) - long hours on call - a culture that is very finger pointy, due to the company's tendency to go for mass layoffs whenever they encounter the slightest business problem - "flexible time off" system where time off is never actually approved and probably borderline illegal - will likely never advance further than what you're hired for because they prefer to hire outside for senior/executive positions and the people that do move up tend to do so from very blatant nepotism - completely dysfunctional technical culture, where most of your job will not actually be engineering, but rather chasing down and doing a detective mystery on who is responsible for or who owns the thing you've been tasked to fix - completely irrelevant "performance" system that isn't transparent at all - could go on but you get the idea. avoid.

Viewing 85 - 87 of 768 Reviews

Glassdoor has 806 iHerb reviews submitted anonymously by iHerb employees. Read employee reviews and ratings on Glassdoor to decide if iHerb is right for you.