iHerb reviews

3.8

71% would recommend to a friend

(768 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

768 reviews
1.0
Sep 22, 2022

Unsafe, unsound, unaware

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Next to no pros for this company as an American employee, they cater to their rich in Israel

Cons

Overworked and underpaid. They worked us constant 6-7 day weeks during covid and cut our productivity bonuses. Numerous employees tried to contact OSHA during some unsafe work practices. They have a knack for bullying employees, especially productive ones, to work on days they aren't scheduled to. When you contact HR about it they just side with management because they are all in bed together.

1.0
Aug 12, 2021

Don't Waste Your Time

Recommend
CEO approval
Business Outlook

Pros

They provided excellent benefits and decided in 2021 that they would cover all monthly payments. They also offer a comfortable work from home option for some departments.

Cons

It all starts from the top. Very poor management leads to confusion, frustration, and wasted time on projects that don't end up going anywhere. They claim to have an open door policy, but when you are working remotely, that doesn't exist. This directly affects the culture which is non existent. They claim to have this progressive company culture, which again, does not exist when working from home. Almost zero diversity in this organization. 98% Asian workforce. Language barriers will make you feel not included, and left out. Finally, the kicker. INACCURATE JOB DESCRIPTIONS. Read your job description, come up with a number (salary) you believe is fair that position, and then forget everything. They hire you for one position, and then give you three others.

1.0
Aug 21, 2020

DON'T WORK HERE!!!!!!

Recommend
CEO approval
Business Outlook

Pros

There is NO PROS TO THIS COMPANY

Cons

Horrible MANAGEMENT. NO OVER TIME.

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iHerb Response
5y
Thank you for taking the time to provide feedback. We have implemented company wide surveys so that we may hear our team members thoughts and experiences. We encourage you to participate when these are sent out so that we may learn more from you on ways to improve and grow.
Viewing 106 - 108 of 768 Reviews

Glassdoor has 806 iHerb reviews submitted anonymously by iHerb employees. Read employee reviews and ratings on Glassdoor to decide if iHerb is right for you.