Is iHerb a good company to work for?

iHerb has an overall rating of 3.8 out of 5, based on over 806 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 71% of employees would recommend working at iHerb to a friend and 82% have a positive outlook for the business. The best reviews about iHerb have been left by employees working as Warehouse Associate , Equipment Operator and Warehouse Worker .

Does iHerb pay their employees well?

According to anonymously submitted Glassdoor reviews, iHerb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at iHerb. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at iHerb?

71% of iHerb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iHerb 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at iHerb?

Material Handler (77) , Equipment Operator (36) , Customer Service Representative (16) , Software Engineer (15) , Software Developer (14) , Warehouse Associate (13) , Warehouse Worker (13) , Picker/Packer (11) , Manager (9) , Picker (9) , Senior Software Engineer (9) , Global Logistics Specialist (8) , Product Manager (8) , Quality Control (8) , Trainer (8)

What are the pros of working at iHerb according to real employee reviews?

"Benefits are great and we can finally WFH." ((in 75 reviews)); "Good pay and the job was easy" ((in 48 reviews)); "Great people to work with and for." ((in 47 reviews)); "The team is great and shifts are flexible" ((in 20 reviews)); "Great Leaders and team members to work with." ((in 18 reviews))

What are the cons of working at iHerb according to real employee reviews?

"One of my biggest issues is that the upper management made the decision to raise pay for one shift in the attempt to get employees to stay when the other shift(s) were more deserving of the pay." ((in 18 reviews)); "Less Favoritism, the company has improved though." ((in 15 reviews)); "Newer technology managers have started to create a no" ((in 14 reviews)); "This lack of leadership from the CTO affects how the directors below him manage (yes “manage”, not lead." ((in 12 reviews)); "The long hours and on my feet" ((in 10 reviews))

What are employees saying about iHerb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iHerb layoffs and their outlook for job security at iHerb in 2026.

What are the top reviewed iHerb locations?

Irvine , Easton , Perris , Elgin , Hebron , Pasadena , Moreno Valley , Los Angeles , Riverside , Ellenwood , Carpentersville , Crystal Lake , Saint Louis , Phoenix , Detroit , Austin , Pasadena , Minneapolis , Peebles , Fresno , Arcadia , Murrieta , San Marcos , Vancouver , Allentown , Bethlehem , Nazareth , Northampton , Tatamy , Indiana

iHerb reviews

3.8

71% would recommend to a friend

(768 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (768 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

768 reviews

2.0

Nov 10, 2019

Unorganized

Equipment operator

Recommend

CEO approval

Business Outlook

Pros

It is a full time job.

Cons

Not too organized at the ground level.

iHerb Response

6y

Thank you for your feedback. In the highly competitive e-commerce marketplace it is critical that we adapt to the customer's requirements. While some team members are resistant to change, it is necessary that we find better ways to service our customers through process improvement. At the Easton FC we are constantly looking for ways to further improve upon the customer experience. Many of these improvements come from our employees through our Lean approach to process improvement. At iHerb we utilize automation, a world class warehouse management system, work instructions, and 5s along with our lean methodology to enhance the customer experience.

2.0

Apr 21, 2017

IT

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The coworkers and free snacks were the best

Cons

Upper management had no idea where they wanted the direction of the company to go.

iHerb Response

9y

We are certainly pleased that you love our unlimited free snacks and fresh fruit. It is disappointing to hear your feelings regarding your experience as it relates to a "lack of direction." We will ensure this information reaches the correct business unit in an effort to leverage your feedback against the experience that we want our employees to have while working at iHerb. Your concerns will be addressed.

1.0

May 30, 2022

Controling the inventory

Inventory control associate

Recommend

CEO approval

Business Outlook

Pros

Learned how to drive the forklift

Cons

Got laid off when I was getting into the job

Viewing 109 - 111 of 768 Reviews

Jobs at iHerb

Global Sr. Marketing Manager

HR Generalist-DC Operations

Global Logistics Team Lead

Strategic Sourcing Manager

iHerb

iHerb reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Unorganized

IT

Controling the inventory

Jobs at iHerb

iHerb reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

iHerb reviews FAQs

Jobs at iHerb