iPipeline reviews

3.9

74% would recommend to a friend

(464 total reviews)
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Pat O’Donnell

69% approve of CEO

70% positive business outlook

iPipeline has an employee rating of 3.9 out of 5 stars, based on 464 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iPipeline employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

464 reviews
4.0
Aug 23, 2015

Review

Recommend
CEO approval
Business Outlook

Pros

People are fantastic, location is good, office environment is good. People work hard, and support each other within the office, benefits are above average.

Cons

While people are very supportive within the local office, there is not always support from other offices.

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iPipeline Response
10y
Thank you for these helpful comments. Tim
2.0
Aug 18, 2015

Stepping stone

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best thing about this company - hands down - are the folks in the trenches, and with boots on the ground. These are the best facets of this company. Everyone is helpful and for the most part, engaged.

Cons

Recently and publicly, iPipeline has be acquired by a PE firm with a very heavy financial focus- margin and/or operating income. Which makes sense. They want their money back, and with ample return. As mentioned in previous reviews, seasoned folks are leaving for better, different opportunities. Why not? Labor market is improving. The problem with this is that the company is very small, quality is an issue, workload is heavy, and margins are tight due to fixed pricing models. Precipitating from the recent purchase, an overhead reduction plan was executed (layoffs). The staffing model appears to be to keep a skeleton crew on payroll and augment with contractors when new deals ink, the temp labor then goes away when the projects end. This looks great on paper, but what about quality? As always, from ideal to pragmatic; with the rising tide of the economy, the worker boats will float elsewhere, all while the company is being prepped to be sold to the highest bidder. My advice to the prospective employee: be careful! This is very much an unstable startup company. There's not any room for advancement. From a professional services perspective, you are a revenue generator. Career development is something that management jokes about on a Tuesday afternoon at thier vacation home.

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iPipeline Response
10y
First of all I don't own a vacation home and my day usually starts at 6:30 am. The PE group bought out our existing VC investors and Thoma Bravo bought us because they like our model and want us to continue to grow. We have been using contractors because we can't find qualified people. Just last week we interviewed 11 college grads to fill our development needs in Fort Lauderdale and we are trying to replace contracts as fast as we can in Exton, except for QA and testing. On the career side we may not be perfect but we promoted over 100 of our 450 employees in the last two years. I wish you would come sit and talk with me so that we can both get on the same page. And if we do that it helps everyone. Tim
3.0
Aug 15, 2015

OK Place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The fellow peeps that work here are amazing! The benefits seem to be better here than at other places but the pay could be better. It is in a great location close to the major hubs of transportation.

Cons

High turnover and slow to rehire meaning way too much work stressing us out here! A lot of the key people in the company who have worked here a long time are leaving for better opportunities. We also just had some good people laid off which is a downer. It is a cause for concern for the rest of us.

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iPipeline Response
10y
Thank you for your comments. The reorganization was necessary so we could focus more on services and customer facing positions. These are the areas that are overworked and stressed and we are using every angle to hire more people. The interview process was completely revamped over the past year so if this comment is still true please drop me an email. I will also look into your HR comments. Tim
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Glassdoor has 480 iPipeline reviews submitted anonymously by iPipeline employees. Read employee reviews and ratings on Glassdoor to decide if iPipeline is right for you.