Does iQor pay their employees well?

According to anonymously submitted Glassdoor reviews, iQor employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at iQor. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at iQor?

52% of iQor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iQor 2.7 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at iQor?

Customer Service Representative (680) , Customer Service Representative (CSR) (265) , Agent (108) , Call Center Agent (101) , Customer Service Agent (91) , Senior Agent (78) , Operations Supervisor (48) , Call Center Representative (47) , Supervisor (40) , Junior Agent (34) , Collections Specialist (31) , Customer Service (29) , Collections Representative (24) , Specialist (23) , Customer Service (CSR) (22)

What are the pros of working at iQor according to real employee reviews?

"Good pay and attendance incentives" ((in 146 reviews)); "Good people and caring." ((in 110 reviews)); "good benefits they pay higher than other companies" ((in 89 reviews)); "workers and good training" ((in 67 reviews)); "Work from home was nice" ((in 67 reviews))

What are the cons of working at iQor according to real employee reviews?

"Poor management And people will hate on you for no reason" ((in 206 reviews)); "Salary is low and there is no such a thing like overtime" ((in 113 reviews)); "Rude and unprofessional “managers”" ((in 47 reviews)); "They don't try to help the agents when they need help they will always say they are busy and ask another supervisor" ((in 47 reviews)); "Long hours and weeks" ((in 34 reviews))

What are employees saying about iQor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iQor layoffs and their outlook for job security at iQor in 2026.

What are the top reviewed iQor locations?

Charlotte , Houston , Miramar , North Charleston , Tempe , Richardson , Bethlehem , Charleston , Plano , Tucson , Meridian , Pompano Beach , Plymouth , New Albany , Crestview , Tupelo , Memphis , Saint Petersburg , Columbus , Ada , Dallas , Phoenix , Allentown , Pueblo , Depew , Klamath Falls , Fort Lauderdale , New York , Altoona , Tampa

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iQor

iQor reviews

3.2

52% would recommend to a friend

(3,173 total reviews)

Chris Crowley

62% approve of CEO

48% positive business outlook

Ratings by demographic groups

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iQor has an employee rating of 3.2 out of 5 stars, based on 3,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

3K reviews

3.0

Jan 16, 2014

Great place to work

Vice president, technology

Recommend

CEO approval

Business Outlook

Pros

independent decision making authority, very encouraging environment

Cons

change management can be better defined

3.0

Jan 4, 2014

good

Account receivables agent

Recommend

CEO approval

Business Outlook

Pros

good place to get some experience

Cons

try to look for better place, cause paycheck is too low. 10.50$/h

3.0

Dec 28, 2013

Laid back management. If customer service is something you enjoy, it will be a good work environment and experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very flexible with their employees. Good start up job

Cons

Not to found of how hourly pay is structured. Repetitive and redundant job.

Viewing 3073 - 3075 of 3,173 Reviews

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Collections Specialist

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Laid back management. If customer service is something you enjoy, it will be a good work environment and experience

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