Does iQor pay their employees well?

According to anonymously submitted Glassdoor reviews, iQor employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at iQor. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at iQor?

52% of iQor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iQor 2.8 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at iQor?

Customer Service Representative (680) , Customer Service Representative (CSR) (265) , Agent (108) , Call Center Agent (101) , Customer Service Agent (91) , Senior Agent (78) , Operations Supervisor (48) , Call Center Representative (47) , Supervisor (40) , Junior Agent (34) , Collections Specialist (31) , Customer Service (29) , Collections Representative (24) , Specialist (23) , Customer Service (CSR) (22)

What are the pros of working at iQor according to real employee reviews?

"Pay and hours are good" ((in 151 reviews)); "Good people and caring." ((in 111 reviews)); "Good benefits and gain experience" ((in 84 reviews)); "Work from home was nice" ((in 69 reviews)); "workers and good training" ((in 68 reviews))

What are the cons of working at iQor according to real employee reviews?

"Poor management And people will hate on you for no reason" ((in 206 reviews)); "Salary is low and there is no such a thing like overtime" ((in 115 reviews)); "They don't try to help the agents when they need help they will always say they are busy and ask another supervisor" ((in 46 reviews)); "The managers at this company are terrible." ((in 45 reviews)); "Blatant Favoritism" ((in 34 reviews))

What are employees saying about iQor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iQor layoffs and their outlook for job security at iQor in 2026.

What are the top reviewed iQor locations?

Charlotte , Houston , Miramar , North Charleston , Tempe , Richardson , Bethlehem , Charleston , Plano , Tucson , Meridian , Pompano Beach , Plymouth , New Albany , Crestview , Tupelo , Memphis , Saint Petersburg , Columbus , Ada , Dallas , Phoenix , Allentown , Pueblo , Depew , Klamath Falls , Fort Lauderdale , New York , Altoona , Tampa

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iQor

iQor reviews

3.2

52% would recommend to a friend

(3,174 total reviews)

Chris Crowley

61% approve of CEO

49% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Career opportunities

3.0

Culture & values

3.0

Compensation and benefits

2.8

Work/Life balance

2.8

Senior management

iQor has an employee rating of 3.2 out of 5 stars, based on 3,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Apr 4, 2018

Excellent recruiting experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I was interviewed by 3 professionals. The recruiting process showed that iQor would be an appropriate company for me to work for. The recruiting experience was excellent in a timely effective manner, with great questions regarding my qualifications, and details about the company and its process were provided in order to give me a good scenario of how I could help the company.

Cons

Nothing to comment about cons.

4.0

Apr 3, 2018

Senior Agent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay, good working environment.

Cons

Unorganized management, at least with the account I was with.

5.0

Apr 3, 2018

Bell Client Solutions Agent

Bell client solutions

Recommend

CEO approval

Business Outlook

Pros

high salary/a good environment for growing/

Cons

a lot of tools that are confusing at times but is really helpful though so i dont think it's really a con

Viewing 3088 - 3090 of 3,174 Reviews

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Jobs at iQor

Customer Service Agent – Credit Card Services

Customer Service and Collections Representative

Manager of Operations

Account Executive - Sales

Director Facilities Architecture and Construction

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Excellent recruiting experience

Senior Agent

Bell Client Solutions Agent

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