Does iQor pay their employees well?

According to anonymously submitted Glassdoor reviews, iQor employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at iQor. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at iQor?

52% of iQor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iQor 2.7 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at iQor?

Customer Service Representative (679) , Customer Service Representative (CSR) (265) , Agent (108) , Call Center Agent (101) , Customer Service Agent (91) , Senior Agent (78) , Operations Supervisor (48) , Call Center Representative (47) , Supervisor (40) , Junior Agent (34) , Collections Specialist (31) , Customer Service (29) , Collections Representative (24) , Specialist (23) , Customer Service (CSR) (22)

What are the pros of working at iQor according to real employee reviews?

"good pay and worth the hassle if you’re built for upselling & taking calls all day" ((in 145 reviews)); "Good people and caring." ((in 115 reviews)); "Good benefits and gain experience" ((in 92 reviews)); "workers and good training" ((in 68 reviews)); "Work from home after 2 months" ((in 66 reviews))

What are the cons of working at iQor according to real employee reviews?

"Poor management And people will hate on you for no reason" ((in 217 reviews)); "Salary is low and there is no such a thing like overtime" ((in 120 reviews)); "They don't try to help the agents when they need help they will always say they are busy and ask another supervisor" ((in 48 reviews)); "The managers at this company are terrible." ((in 44 reviews)); "Long hours and weeks" ((in 33 reviews))

What are employees saying about iQor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iQor layoffs and their outlook for job security at iQor in 2026.

What are the top reviewed iQor locations?

Charlotte , Houston , Miramar , North Charleston , Tempe , Richardson , Bethlehem , Charleston , Plano , Tucson , Pompano Beach , Meridian , Plymouth , New Albany , Crestview , Tupelo , Memphis , Saint Petersburg , Columbus , Ada , Dallas , Phoenix , Allentown , Pueblo , Depew , Klamath Falls , Fort Lauderdale , New York , Altoona , Tampa

iQor reviews

3.2

52% would recommend to a friend

(3,172 total reviews)

Chris Crowley

62% approve of CEO

47% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Career opportunities

3.0

Culture & values

3.0

Compensation and benefits

2.8

Senior management

2.7

Work/Life balance

iQor has an employee rating of 3.2 out of 5 stars, based on 3,172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Jun 25, 2013

It pays.

Junior agent

Recommend

CEO approval

Business Outlook

Pros

Pay is pretty decent Fairly laid back attendance policy

Cons

They do everything they can to keep you at lower paying positions. Sub par infrastructure. System goes down a lot. Posting your stats so that everyone can seem is kinda sketchy, IMO.

3.0

Jun 24, 2013

It's an okay starting job.

Customer service

Recommend

CEO approval

Business Outlook

Pros

Okay pay for persons with no job experience and limited education, nearly unlimited over time, friendly co-workers, very festive work place, no interview necessary, if you do well your almost guaranteed a raise every three months, and bonuses at the end of the three months.

Cons

An unusually long time to get health benefits, high-call volume with limited breaks, mandatory over time, irate, and unreasonable customers, horrible quality of technology that had to be used daily, shady upper-management, not understanding of employee circumstances and situations, high turn over rate, unusual scheduling times in the first couple of months, sub-par security, terrible policies in effect as well, no competitive pay to keep up with surrounding call centers, brief training period with information one doesn't need to know, also saying an employee must work through their lunch break if the call volume is high enough and ordering unhealthy food to keep employees content.

3.0

Jun 19, 2013

Loved helping consumers not collecting money.

Collections representative

Recommend

CEO approval

Business Outlook

Pros

The people and the mangers were really upbeat and supportive.

Cons

When I applied I was seeking costumer service rep but was sent to collections.

Viewing 3097 - 3099 of 3,172 Reviews

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Jobs at iQor

Customer Service Agent – Credit Card Services

Collections Specialist

Director Facilities Architecture and Construction

iQor

iQor reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It pays.

It's an okay starting job.

Loved helping consumers not collecting money.

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