Does iQor pay their employees well?

According to anonymously submitted Glassdoor reviews, iQor employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at iQor. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at iQor?

52% of iQor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iQor 2.8 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at iQor?

Customer Service Representative (680) , Customer Service Representative (CSR) (265) , Agent (108) , Call Center Agent (101) , Customer Service Agent (91) , Senior Agent (78) , Operations Supervisor (48) , Call Center Representative (47) , Supervisor (40) , Junior Agent (34) , Collections Specialist (31) , Customer Service (29) , Collections Representative (24) , Specialist (23) , Customer Service (CSR) (22)

What are the pros of working at iQor according to real employee reviews?

"good pay and worth the hassle if you’re built for upselling & taking calls all day" ((in 152 reviews)); "Good people and caring." ((in 112 reviews)); "good benefits they pay higher than other companies" ((in 89 reviews)); "workers and good training" ((in 65 reviews)); "Work from home was nice" ((in 65 reviews))

What are the cons of working at iQor according to real employee reviews?

"Poor management And people will hate on you for no reason" ((in 210 reviews)); "Salary is low and there is no such a thing like overtime" ((in 124 reviews)); "They don't try to help the agents when they need help they will always say they are busy and ask another supervisor" ((in 49 reviews)); "The managers at this company are terrible." ((in 44 reviews)); "Blatant Favoritism" ((in 36 reviews))

What are employees saying about iQor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iQor layoffs and their outlook for job security at iQor in 2026.

What are the top reviewed iQor locations?

Charlotte , Houston , Miramar , North Charleston , Tempe , Richardson , Bethlehem , Charleston , Plano , Tucson , Meridian , Pompano Beach , Plymouth , New Albany , Crestview , Tupelo , Memphis , Saint Petersburg , Columbus , Ada , Dallas , Phoenix , Allentown , Pueblo , Depew , Klamath Falls , Fort Lauderdale , New York , Altoona , Tampa

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iQor

iQor reviews

3.2

52% would recommend to a friend

(3,174 total reviews)

Chris Crowley

61% approve of CEO

49% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Career opportunities

3.0

Culture & values

3.0

Compensation and benefits

2.8

Work/Life balance

2.8

Senior management

iQor has an employee rating of 3.2 out of 5 stars, based on 3,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Dec 5, 2017

Cutting cost is not always better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Relaxed working environment, good HR programs

Cons

They cut costs by not having all departments such as HR / Payroll etc on each site, they have a single person or a few people in these roles and run off a centralized system which doesn't work. They also have all these internal systems that they say are innovative however they tend to be substandard and time consuming.

3.0

Nov 27, 2017

the team is very diverse & dynamic

Training manager

Recommend

CEO approval

Business Outlook

Pros

the company has great salary and very generous bonus plans that evolves to address the key performance indicators

Cons

the company needs to work on the implementation of the onboarding process & setting up process improvement

3.0

Nov 15, 2017

Working review of shift system

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The shifts and times are quite flexible.

Cons

Sometimes a shift can be bit understaffed,.

Viewing 3106 - 3108 of 3,174 Reviews

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Jobs at iQor

Customer Service Agent – Credit Card Services

Customer Service and Collections Representative

Manager of Operations

Director Facilities Architecture and Construction

Director Facilities Architecture and Construction

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iQor

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Cutting cost is not always better

the team is very diverse & dynamic

Working review of shift system

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