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      iQor

      Engaged Employer

      iQor reviews

      3.2

      52% would recommend to a friend

      (3,172 total reviews)
      avatar

      Chris Crowley

      62% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      iQor has an employee rating of 3.2 out of 5 stars, based on 3,172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Reviews by job title

      3K reviews
      1.0
      May 8, 2018

      Employees mean nothing

      Human resources manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It will only provide a paycheck until you are outsourced.

      Cons

      Constantly outsourcing overseas. Your job is always on the line, from line worker to executive. Benefits are designed to make the company money not provide for the employee. Poor leadership. They dont value knowledge or good leadership it only about how cheap they can provide someone with the same title

      1.0
      Mar 23, 2018

      Flawed Management with Delusional Aspirations

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are two sides of iQor: 1) The Call Center Business 2) The Aftermarket Services Division they purchased from Jabil Circuit. I was part of the latter group. Any pros that the company had were swallowed up M & A activity. Normally competent were moved a few standard deviations out of their comfort zone and everything collapsed.

      Cons

      The company shifted from a sales-driven customer responsive organization to an ops driven/dictate to customers organization. This caused a hemorrhaging of revenue and profits. The CSO brought in "vitality hires" which translates to lower cost, inexperienced salespeople. Experience was undervalued and the plan ultimately failed. They once delusionally believed that they were as good a company as Google. They heard that Google had a slide in their headquarters so iQor installed their own slide. That's sort of what they do: see what's on the surface and miss the substance. People are replaceable in their minds--until it turns out their not.

      Viewing 49 - 51 of 3,172 Reviews
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      ReviewsiQor reviews

      Glassdoor has 3,417 iQor reviews submitted anonymously by iQor employees. Read employee reviews and ratings on Glassdoor to decide if iQor is right for you.