Does iQor pay their employees well?

According to anonymously submitted Glassdoor reviews, iQor employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at iQor. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at iQor?

52% of iQor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iQor 2.7 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at iQor?

Customer Service Representative (679) , Customer Service Representative (CSR) (265) , Agent (108) , Call Center Agent (101) , Customer Service Agent (91) , Senior Agent (78) , Operations Supervisor (48) , Call Center Representative (47) , Supervisor (40) , Junior Agent (34) , Collections Specialist (31) , Customer Service (29) , Collections Representative (24) , Specialist (23) , Customer Service (CSR) (22)

What are the pros of working at iQor according to real employee reviews?

"good pay and worth the hassle if you’re built for upselling & taking calls all day" ((in 145 reviews)); "Good people and caring." ((in 115 reviews)); "Good benefits and gain experience" ((in 92 reviews)); "workers and good training" ((in 68 reviews)); "Work from home after 2 months" ((in 66 reviews))

What are the cons of working at iQor according to real employee reviews?

"Poor management And people will hate on you for no reason" ((in 217 reviews)); "Salary is low and there is no such a thing like overtime" ((in 120 reviews)); "They don't try to help the agents when they need help they will always say they are busy and ask another supervisor" ((in 48 reviews)); "The managers at this company are terrible." ((in 44 reviews)); "Long hours and weeks" ((in 33 reviews))

What are employees saying about iQor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iQor layoffs and their outlook for job security at iQor in 2026.

What are the top reviewed iQor locations?

Charlotte , Houston , Miramar , North Charleston , Tempe , Richardson , Bethlehem , Charleston , Plano , Tucson , Pompano Beach , Meridian , Plymouth , New Albany , Crestview , Tupelo , Memphis , Saint Petersburg , Columbus , Ada , Dallas , Phoenix , Allentown , Pueblo , Depew , Klamath Falls , Fort Lauderdale , New York , Altoona , Tampa

iQor reviews

3.2

52% would recommend to a friend

(3,172 total reviews)

Chris Crowley

62% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

iQor has an employee rating of 3.2 out of 5 stars, based on 3,172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

3K reviews

5.0

Oct 30, 2025

Okayish Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Company but less pay

Cons

Bad Management with less perks

4.0

Oct 29, 2025

Uncertain

Collections representative

Recommend

CEO approval

Business Outlook

Pros

Good incentive bonus per month

Cons

KPI's always changing and managers does not care about its employee as it only cares for results.

4.0

Oct 28, 2025

Excellent training and support

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

- Provides excellent training and support, helping employees build strong communication and customer service skills. - The management team is approachable, and there are many opportunities for career growth.

Cons

The hiring process takes one day, but it may last until past midnight before you reach the final interview and get the results.

Viewing 67 - 69 of 3,172 Reviews

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Collections Specialist

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Ratings by demographic groups

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Uncertain

Excellent training and support

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