Does iQor pay their employees well?

According to anonymously submitted Glassdoor reviews, iQor employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at iQor. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at iQor?

52% of iQor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iQor 2.7 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at iQor?

Customer Service Representative (680) , Customer Service Representative (CSR) (265) , Agent (108) , Call Center Agent (101) , Customer Service Agent (91) , Senior Agent (78) , Operations Supervisor (48) , Call Center Representative (47) , Supervisor (40) , Junior Agent (34) , Collections Specialist (31) , Customer Service (29) , Collections Representative (24) , Specialist (23) , Customer Service (CSR) (22)

What are the pros of working at iQor according to real employee reviews?

"Good pay and attendance incentives" ((in 151 reviews)); "Good people and caring." ((in 112 reviews)); "Good benefits and gain experience" ((in 88 reviews)); "Work from home after 2 months" ((in 67 reviews)); "workers and good training" ((in 63 reviews))

What are the cons of working at iQor according to real employee reviews?

"Poor management And people will hate on you for no reason" ((in 216 reviews)); "Salary is low and there is no such a thing like overtime" ((in 116 reviews)); "They don't try to help the agents when they need help they will always say they are busy and ask another supervisor" ((in 48 reviews)); "Rude and unprofessional “managers”" ((in 47 reviews)); "Blatant Favoritism" ((in 34 reviews))

What are employees saying about iQor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iQor layoffs and their outlook for job security at iQor in 2026.

What are the top reviewed iQor locations?

Charlotte , Houston , Miramar , North Charleston , Tempe , Richardson , Bethlehem , Charleston , Plano , Tucson , Meridian , Pompano Beach , Plymouth , New Albany , Crestview , Tupelo , Memphis , Saint Petersburg , Columbus , Ada , Dallas , Phoenix , Allentown , Pueblo , Depew , Klamath Falls , Fort Lauderdale , New York , Altoona , Tampa

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iQor

iQor reviews

3.2

52% would recommend to a friend

(3,173 total reviews)

Chris Crowley

62% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

iQor has an employee rating of 3.2 out of 5 stars, based on 3,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

3K reviews

3.0

Jul 14, 2025

Good

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good for newbies and great environment

Cons

Queueing lagi depende sa acct

2.0

Jul 14, 2025

Great start bad finish

Subject matter expert (sme)

Recommend

CEO approval

Business Outlook

Pros

Good benefits Great on-site work environment

Cons

They claim they promote from within but they don't They will offer you a promotion and you will work that position but you will not receive that title nor pay Also high turn around on low level employees DO NOT Trust Hr they are there to protect the Supervisors

3.0

Jul 14, 2025

B

Debt collector

Recommend

CEO approval

Business Outlook

Pros

Flexible Schedule that can help balance your life

Cons

Salary is bad and the compensation plan is not good enough

Viewing 115 - 117 of 3,173 Reviews

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Jobs at iQor

Customer Service and Collections Representative

Collections Specialist

Customer Service Agent – Credit Card Services

Account Executive - Sales

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Reviews by job title

Good

Great start bad finish

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