Does iQor pay their employees well?

According to anonymously submitted Glassdoor reviews, iQor employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at iQor. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at iQor?

52% of iQor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iQor 2.8 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at iQor?

Customer Service Representative (680) , Customer Service Representative (CSR) (265) , Agent (108) , Call Center Agent (101) , Customer Service Agent (91) , Senior Agent (78) , Operations Supervisor (48) , Call Center Representative (47) , Supervisor (40) , Junior Agent (34) , Collections Specialist (31) , Customer Service (29) , Collections Representative (24) , Specialist (23) , Customer Service (CSR) (22)

What are the pros of working at iQor according to real employee reviews?

"good pay and worth the hassle if you’re built for upselling & taking calls all day" ((in 152 reviews)); "Good people and caring." ((in 112 reviews)); "good benefits they pay higher than other companies" ((in 89 reviews)); "workers and good training" ((in 65 reviews)); "Work from home was nice" ((in 65 reviews))

What are the cons of working at iQor according to real employee reviews?

"Poor management And people will hate on you for no reason" ((in 210 reviews)); "Salary is low and there is no such a thing like overtime" ((in 124 reviews)); "They don't try to help the agents when they need help they will always say they are busy and ask another supervisor" ((in 49 reviews)); "The managers at this company are terrible." ((in 44 reviews)); "Blatant Favoritism" ((in 36 reviews))

What are employees saying about iQor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iQor layoffs and their outlook for job security at iQor in 2026.

What are the top reviewed iQor locations?

Charlotte , Houston , Miramar , North Charleston , Tempe , Richardson , Bethlehem , Charleston , Plano , Tucson , Meridian , Pompano Beach , Plymouth , New Albany , Crestview , Tupelo , Memphis , Saint Petersburg , Columbus , Ada , Dallas , Phoenix , Allentown , Pueblo , Depew , Klamath Falls , Fort Lauderdale , New York , Altoona , Tampa

iQor reviews

3.2

52% would recommend to a friend

(3,174 total reviews)

Chris Crowley

61% approve of CEO

49% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Career opportunities

3.0

Culture & values

3.0

Compensation and benefits

2.8

Work/Life balance

2.8

Senior management

iQor has an employee rating of 3.2 out of 5 stars, based on 3,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

May 8, 2025

Feedback

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good Company, good culture, good salary

Cons

hourly rates, not basic or monthly

iQor Response

1y

Thank you for taking the time to write iQor a review! We strive to provide a positive work environment with competitive pay that is often supplemented by our overtime pay and incentive opportunities. Please reach out to us at youmatter@iqor.com if we can help you in your role in some way; we'd love to hear from you. We hope you stick with us for years to come!

1.0

May 6, 2025

N/a

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

None at all. Worst company to work for

Cons

Every thing no upside to this jobs

iQor Response

1y

Thank you for your review. We are sorry to hear that you would not recommend iQor as an employer, but we value your opinion. Please reach out to us at youmatter@iqor.com to further share your experience. We appreciate the opportunity to grow.

3.0

Apr 29, 2025

IQor Workforce

Workforce analyst

Recommend

CEO approval

Business Outlook

Pros

Easy access and travel time

Cons

Low increase on an annueal basis

iQor Response

1y

Thank you for taking the time to write to us; we are always growing and learning from constructive criticism. We sincerely apologize for any dissatisfaction you experienced during your time with iQor. Please reach out to us at youmatter@iqor.com if there’s anything we can do to assist you in your role.

Viewing 154 - 156 of 3,174 Reviews

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Jobs at iQor

Manager of Operations

Director Facilities Architecture and Construction

Customer Service and Collections Representative

Customer Service Agent – Credit Card Services

Account Executive - Sales

iQor

iQor reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Feedback

N/a

IQor Workforce

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