Does iQor pay their employees well?

According to anonymously submitted Glassdoor reviews, iQor employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at iQor. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at iQor?

52% of iQor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iQor 2.8 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at iQor?

Customer Service Representative (680) , Customer Service Representative (CSR) (265) , Agent (108) , Call Center Agent (101) , Customer Service Agent (91) , Senior Agent (78) , Operations Supervisor (48) , Call Center Representative (47) , Supervisor (40) , Junior Agent (34) , Collections Specialist (31) , Customer Service (29) , Collections Representative (24) , Specialist (23) , Customer Service (CSR) (22)

What are the pros of working at iQor according to real employee reviews?

"good pay and worth the hassle if you’re built for upselling & taking calls all day" ((in 142 reviews)); "Great people to work with I enjoyed coming into work it became more to some of us." ((in 109 reviews)); "Good benefits and gain experience" ((in 93 reviews)); "Work from home is good i guess." ((in 69 reviews)); "workers and good training" ((in 65 reviews))

What are the cons of working at iQor according to real employee reviews?

"Poor management And people will hate on you for no reason" ((in 211 reviews)); "Salary is low and there is no such a thing like overtime" ((in 115 reviews)); "They don't try to help the agents when they need help they will always say they are busy and ask another supervisor" ((in 48 reviews)); "The managers at this company are terrible." ((in 41 reviews)); "Blatant Favoritism" ((in 33 reviews))

What are employees saying about iQor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iQor layoffs and their outlook for job security at iQor in 2026.

What are the top reviewed iQor locations?

Charlotte , Houston , Miramar , North Charleston , Tempe , Richardson , Bethlehem , Charleston , Plano , Tucson , Meridian , Pompano Beach , Plymouth , New Albany , Crestview , Tupelo , Memphis , Saint Petersburg , Columbus , Ada , Dallas , Phoenix , Allentown , Pueblo , Depew , Klamath Falls , Fort Lauderdale , New York , Altoona , Tampa

iQor reviews

3.2

52% would recommend to a friend

(3,174 total reviews)

Chris Crowley

61% approve of CEO

49% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Career opportunities

3.0

Culture & values

3.0

Compensation and benefits

2.8

Work/Life balance

2.8

Senior management

iQor has an employee rating of 3.2 out of 5 stars, based on 3,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

May 12, 2025

My current experience

Customer resolution specialist

Recommend

CEO approval

Business Outlook

Pros

Work at home set-up offer

Cons

Sometimes it feels like management is experimenting with their decision making

iQor Response

1y

Thank you for sharing this great review! We are thrilled that you enjoyed your experience. iQor’s management works hard to keep our teams happy, positive, and well-supported. Whether it's an escalated call or support via increased training, we are here to help! We love hearing that our team members are satisfied with management. If we can assist you in your role, please get in touch with youmatter@iqor.com; we would love to hear from you.

3.0

May 9, 2025

Good for Newbies

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Good company for starters Benefits

Cons

Low pay grade Not good management

iQor Response

1y

Thank you for sharing your experience; we appreciate and value your input as a former employee! iQor’s leadership aims to keep our teams happy and well-supported. Whether it is an escalated call or support via increased training, management should be there to help. We're sorry to hear that wasn't your experience. If you have any further questions, comments, or concerns, please feel free to reach out to us at youmatter@iqor.com. We wish you the best!

5.0

May 8, 2025

Good opportunity

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Fast hiring and good salary.

Cons

No security of tenure for seasonal, which is reasonable.

iQor Response

1y

Thank you for taking the time to write iQor a review! We strive to provide a positive work environment with competitive pay that is often supplemented by our overtime pay and incentive opportunities. If we can assist you in your role, please get in touch with youmatter@iqor.com; we would love to hear from you!

Viewing 151 - 153 of 3,174 Reviews

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Manager of Operations

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Customer Service and Collections Representative

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iQor

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