Does iQor pay their employees well?

According to anonymously submitted Glassdoor reviews, iQor employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at iQor. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at iQor?

52% of iQor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iQor 2.8 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at iQor?

Customer Service Representative (680) , Customer Service Representative (CSR) (265) , Agent (108) , Call Center Agent (101) , Customer Service Agent (91) , Senior Agent (78) , Operations Supervisor (48) , Call Center Representative (47) , Supervisor (40) , Junior Agent (34) , Collections Specialist (31) , Customer Service (29) , Collections Representative (24) , Specialist (23) , Customer Service (CSR) (22)

What are the pros of working at iQor according to real employee reviews?

"good pay and worth the hassle if you’re built for upselling & taking calls all day" ((in 152 reviews)); "Good people and caring." ((in 112 reviews)); "good benefits they pay higher than other companies" ((in 89 reviews)); "workers and good training" ((in 65 reviews)); "Work from home was nice" ((in 65 reviews))

What are the cons of working at iQor according to real employee reviews?

"Poor management And people will hate on you for no reason" ((in 210 reviews)); "Salary is low and there is no such a thing like overtime" ((in 124 reviews)); "They don't try to help the agents when they need help they will always say they are busy and ask another supervisor" ((in 49 reviews)); "The managers at this company are terrible." ((in 44 reviews)); "Blatant Favoritism" ((in 36 reviews))

What are employees saying about iQor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iQor layoffs and their outlook for job security at iQor in 2026.

What are the top reviewed iQor locations?

Charlotte , Houston , Miramar , North Charleston , Tempe , Richardson , Bethlehem , Charleston , Plano , Tucson , Meridian , Pompano Beach , Plymouth , New Albany , Crestview , Tupelo , Memphis , Saint Petersburg , Columbus , Ada , Dallas , Phoenix , Allentown , Pueblo , Depew , Klamath Falls , Fort Lauderdale , New York , Altoona , Tampa

iQor reviews

3.2

52% would recommend to a friend

(3,174 total reviews)

Chris Crowley

61% approve of CEO

49% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Career opportunities

3.0

Culture & values

3.0

Compensation and benefits

2.8

Work/Life balance

2.8

Senior management

iQor has an employee rating of 3.2 out of 5 stars, based on 3,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jun 17, 2015

Costumer Service Rep.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good Pay, Great For Newly High School Grads Who Want To Enter The Workforce Or Online College Courses.

Cons

Have not experience any yet.

3.0

Jun 3, 2015

Okay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You will get definite hours. And you earn what you work for.

Cons

If you're a creative thinker and strive to be more it will feel like a pain to be here.

1.0

May 22, 2015

Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent pay in DOE, great opportunity..I liked many of my co-workers

Cons

Work with a bunch of literal idiots! It's a tall company..corporate.You don't dare think for yourself or ask questions..they play favorites..I've been a top performer in my industry for 12 years..but not there..they made up a reason to get rid of me and denied my unemployment..and I am a professional that's literally been a top if my industry for my entire career..disappointed

iQor Response

11y

At iQor we believe it is imperative to have the right people in the right roles at all levels who are committed to our core values. Thanks for sharing your experience. We are always striving to improve, so we genuinely appreciate your feedback.

Viewing 154 - 156 of 3,174 Reviews

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Jobs at iQor

Customer Service Agent – Credit Card Services

Customer Service and Collections Representative

Manager of Operations

Account Executive - Sales

Director Facilities Architecture and Construction

iQor

iQor reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Costumer Service Rep.

Okay

Specialist

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