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      iQor

      Engaged Employer

      iQor reviews

      3.2

      52% would recommend to a friend

      (3,174 total reviews)
      avatar

      Chris Crowley

      61% approve of CEO

      49% positive business outlook

      Ratings by category

      3.3

      Diversity & inclusion

      3.2

      Career opportunities

      3.0

      Culture & values

      3.0

      Compensation and benefits

      2.8

      Work/Life balance

      2.8

      Senior management

      iQor has an employee rating of 3.2 out of 5 stars, based on 3,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      May 17, 2015

      AVP

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you're young and looking for a start in customer service world. Good entry level position.

      Cons

      Will attempt any method to keep your from hitting your commission bonus! Career. It NOT going to happen here.

      3.0
      May 12, 2015

      Agent

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I enjoyed working there. Loved my AVP, good pay for a college student. Weekends off. I would go back.

      Cons

      Training could be better. If you take bathroom breaks you don't get paid. You only get paid for being on computer.

      avatar
      iQor Response
      11y
      Thanks for taking the time to share your experience.
      3.0
      Apr 30, 2015

      Great hours & pay but as far as management & the atmosphere not so great.

      Call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love that this job gives you 40 plus hours, you never have to keep asking for more hours because you get plenty. I also love that it is very flexible when it comes to asking for a day off. And something's that great about the job is that we get paid time off as well as benefits.

      Cons

      Like a lot of jobs, favoritism is a thing. Supervisors will write up agents for things that other agents weren't. Also, it's a very unprofessional environment. You can't have people work the rest of your shift and you can't take more than a 30 min lunch in a 9-10 hour day. Also the agents have to keep a look out on their time sheet because there's always time missing and you HAVE to find where the missing time is coming from even if it's system calculated.

      avatar
      iQor Response
      11y
      Thank you for taking the time to write this review. We take these issues very seriously, and would like to review your concerns and handle as necessary. Glassdoor reviews are anonymous, but if you’d like to talk more about it, please email us at the following link: Talent.EmployeeRelations@iqor.com
      Viewing 157 - 159 of 3,174 Reviews
      Related searches: iQor jobs | iQor salaries | iQor benefits | iQor interviews
      ReviewsiQor reviews

      Glassdoor has 3,420 iQor reviews submitted anonymously by iQor employees. Read employee reviews and ratings on Glassdoor to decide if iQor is right for you.