Does iQor pay their employees well?

According to anonymously submitted Glassdoor reviews, iQor employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at iQor. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at iQor?

52% of iQor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iQor 2.8 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at iQor?

Customer Service Representative (680) , Customer Service Representative (CSR) (265) , Agent (108) , Call Center Agent (101) , Customer Service Agent (91) , Senior Agent (78) , Operations Supervisor (48) , Call Center Representative (47) , Supervisor (40) , Junior Agent (34) , Collections Specialist (31) , Customer Service (29) , Collections Representative (24) , Specialist (23) , Customer Service (CSR) (22)

What are the pros of working at iQor according to real employee reviews?

"good pay and worth the hassle if you’re built for upselling & taking calls all day" ((in 142 reviews)); "Great people to work with I enjoyed coming into work it became more to some of us." ((in 109 reviews)); "Good benefits and gain experience" ((in 93 reviews)); "Work from home is good i guess." ((in 69 reviews)); "workers and good training" ((in 65 reviews))

What are the cons of working at iQor according to real employee reviews?

"Poor management And people will hate on you for no reason" ((in 211 reviews)); "Salary is low and there is no such a thing like overtime" ((in 115 reviews)); "They don't try to help the agents when they need help they will always say they are busy and ask another supervisor" ((in 48 reviews)); "The managers at this company are terrible." ((in 41 reviews)); "Blatant Favoritism" ((in 33 reviews))

What are employees saying about iQor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iQor layoffs and their outlook for job security at iQor in 2026.

What are the top reviewed iQor locations?

Charlotte , Houston , Miramar , North Charleston , Tempe , Richardson , Bethlehem , Charleston , Plano , Tucson , Meridian , Pompano Beach , Plymouth , New Albany , Crestview , Tupelo , Memphis , Saint Petersburg , Columbus , Ada , Dallas , Phoenix , Allentown , Pueblo , Depew , Klamath Falls , Fort Lauderdale , New York , Altoona , Tampa

iQor reviews

3.2

52% would recommend to a friend

(3,174 total reviews)

Chris Crowley

61% approve of CEO

49% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Career opportunities

3.0

Culture & values

3.0

Compensation and benefits

2.8

Work/Life balance

2.8

Senior management

iQor has an employee rating of 3.2 out of 5 stars, based on 3,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Oct 13, 2014

Ghetto Unprofessional High School

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ummm....No Pros I Dreaded Going To Work EVERYDAY When I Was Employed Here I Always Wondered How Everyone In Management Got Their Jobs In The First Place

Cons

Dirty Bathrooms Dirty Cubicles Unorganized Unprofessional Place

2.0

Oct 5, 2014

Billing and Enrollment Services

Billing and enrollment

Recommend

CEO approval

Business Outlook

Pros

I really wish I could find something good to write about the company, beside It's a job and a pay check.

Cons

Micromanagement, low starting pay, terrible training, too many restrictions, set times for lunch and breaks. 30 minute lunches. The work area is too close to your coworker and it's hard to hear the customer. They put you on the phone with the customer too soon. They don't allow you to write anything down; paperless environment. They hire anything one coming through the door. They do not have 401K.

2.0

Sep 5, 2014

Employees are just the numbers.

Junior agent

Recommend

CEO approval

Business Outlook

Pros

Pay is okay, training is thorough, and you have regular shifts.

Cons

Employees as people don't matter. There are boards up on the walls ranking everyone according to their numbers. If you don't reach their expectations you are taken aside in front of all your coworkers and scolded for it. The expectations change and there is little to no opportunity for advancement, unless you are a favorite.

Viewing 166 - 168 of 3,174 Reviews

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Jobs at iQor

Customer Service Agent – Credit Card Services

Customer Service and Collections Representative

Manager of Operations

Director Facilities Architecture and Construction

Account Executive - Sales

iQor

iQor reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Ghetto Unprofessional High School

Billing and Enrollment Services

Employees are just the numbers.

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