Does iQor pay their employees well?

According to anonymously submitted Glassdoor reviews, iQor employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at iQor. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at iQor?

52% of iQor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iQor 2.8 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at iQor?

Customer Service Representative (680) , Customer Service Representative (CSR) (265) , Agent (108) , Call Center Agent (101) , Customer Service Agent (91) , Senior Agent (78) , Operations Supervisor (48) , Call Center Representative (47) , Supervisor (40) , Junior Agent (34) , Collections Specialist (31) , Customer Service (29) , Collections Representative (24) , Specialist (23) , Customer Service (CSR) (22)

What are the pros of working at iQor according to real employee reviews?

"good pay and worth the hassle if you’re built for upselling & taking calls all day" ((in 142 reviews)); "Great people to work with I enjoyed coming into work it became more to some of us." ((in 109 reviews)); "Good benefits and gain experience" ((in 93 reviews)); "Work from home is good i guess." ((in 69 reviews)); "workers and good training" ((in 65 reviews))

What are the cons of working at iQor according to real employee reviews?

"Poor management And people will hate on you for no reason" ((in 211 reviews)); "Salary is low and there is no such a thing like overtime" ((in 115 reviews)); "They don't try to help the agents when they need help they will always say they are busy and ask another supervisor" ((in 48 reviews)); "The managers at this company are terrible." ((in 41 reviews)); "Blatant Favoritism" ((in 33 reviews))

What are employees saying about iQor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iQor layoffs and their outlook for job security at iQor in 2026.

What are the top reviewed iQor locations?

Charlotte , Houston , Miramar , North Charleston , Tempe , Richardson , Bethlehem , Charleston , Plano , Tucson , Meridian , Pompano Beach , Plymouth , New Albany , Crestview , Tupelo , Memphis , Saint Petersburg , Columbus , Ada , Dallas , Phoenix , Allentown , Pueblo , Depew , Klamath Falls , Fort Lauderdale , New York , Altoona , Tampa

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iQor

iQor reviews

3.2

52% would recommend to a friend

(3,174 total reviews)

Chris Crowley

61% approve of CEO

49% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Career opportunities

3.0

Culture & values

3.0

Compensation and benefits

2.8

Work/Life balance

2.8

Senior management

iQor has an employee rating of 3.2 out of 5 stars, based on 3,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Sep 2, 2014

Unprofessional

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There are no pros to working here

Cons

This is a very unprofessional environment , Supervisor are highly disrespectful and loud. Most of the reps I encountered were very childish and ghetto for lack of a better word. The training is sub par due to the fact that we did not get our log ins until the day we actually went out to the floor to take calls.

2.0

Jul 18, 2014

from Happy to Misserable

Collector/custmoer service

Recommend

CEO approval

Business Outlook

Pros

Good schedules some good supervisors , good oportunities to grow

Cons

Salaries not moving up , comapny values just a few if you are getting paid more than $ 11 hr the{ll fire you wit any minimn excuse

1.0

Jun 30, 2014

High school

Agent

Recommend

CEO approval

Business Outlook

Pros

Nothing. Not a single thing.

Cons

The constantly changing rules and requirements. It's a set up for failure.

Viewing 169 - 171 of 3,174 Reviews

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Customer Service Agent – Credit Card Services

Customer Service and Collections Representative

Manager of Operations

Director Facilities Architecture and Construction

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iQor

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Ratings by category

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Unprofessional

from Happy to Misserable

High school

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