Does iQor pay their employees well?

According to anonymously submitted Glassdoor reviews, iQor employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at iQor. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at iQor?

52% of iQor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iQor 2.8 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at iQor?

Customer Service Representative (680) , Customer Service Representative (CSR) (265) , Agent (108) , Call Center Agent (101) , Customer Service Agent (91) , Senior Agent (78) , Operations Supervisor (48) , Call Center Representative (47) , Supervisor (40) , Junior Agent (34) , Collections Specialist (31) , Customer Service (29) , Collections Representative (24) , Specialist (23) , Customer Service (CSR) (22)

What are the pros of working at iQor according to real employee reviews?

"good pay and worth the hassle if you’re built for upselling & taking calls all day" ((in 142 reviews)); "Great people to work with I enjoyed coming into work it became more to some of us." ((in 109 reviews)); "Good benefits and gain experience" ((in 93 reviews)); "Work from home is good i guess." ((in 69 reviews)); "workers and good training" ((in 65 reviews))

What are the cons of working at iQor according to real employee reviews?

"Poor management And people will hate on you for no reason" ((in 211 reviews)); "Salary is low and there is no such a thing like overtime" ((in 115 reviews)); "They don't try to help the agents when they need help they will always say they are busy and ask another supervisor" ((in 48 reviews)); "The managers at this company are terrible." ((in 41 reviews)); "Blatant Favoritism" ((in 33 reviews))

What are employees saying about iQor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iQor layoffs and their outlook for job security at iQor in 2026.

What are the top reviewed iQor locations?

Charlotte , Houston , Miramar , North Charleston , Tempe , Richardson , Bethlehem , Charleston , Plano , Tucson , Meridian , Pompano Beach , Plymouth , New Albany , Crestview , Tupelo , Memphis , Saint Petersburg , Columbus , Ada , Dallas , Phoenix , Allentown , Pueblo , Depew , Klamath Falls , Fort Lauderdale , New York , Altoona , Tampa

iQor reviews

3.2

52% would recommend to a friend

(3,174 total reviews)

Chris Crowley

61% approve of CEO

49% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Career opportunities

3.0

Culture & values

3.0

Compensation and benefits

2.8

Work/Life balance

2.8

Senior management

iQor has an employee rating of 3.2 out of 5 stars, based on 3,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Feb 23, 2014

Just got worse...and worse...and worse

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

co-workers are great, lots of training, pay is ok for the area, incentive paid by some clients (not iqor)

Cons

They change metrics often, and sometimes without telling you! Lack of incentives. They took away a lot of incentives and change the metrics so often it was hard to know how well (or not well) you were doing. In the years that I worked there they took away shift differential, a bonus system, vacation hours, and changed the bonus structure so much it was impossible to make a decent bonus.

1.0

Feb 16, 2014

Unprofessional and Very disorganized environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Low management expectations for people who want to coast in the workplace and get paid (not sure if that is a pro for a successful business) but can be a pro for an employee trying to get by on a company

Cons

This is the cheapest and most disorganized company you could ever work for. They have no coffee in their break room, no place for employees to eat on site (majority of the employees is public transportation, incentives are rare and the environment and culture is horrible), They claim they provide bonuses and pay increases but that is a lie . If you are a top performer, the constantly move you into new roles to pretend as though you are being "promoted " but in actuality they are removing you from being in the top ranks of your work group before raises/bonuses have to be allocated so that you don't get one. This is just one example of how they facilitate methods to get over on their employees.

3.0

Jan 26, 2014

If you are hungry and driven, upward mobility is limited.

Vice president

Recommend

CEO approval

Business Outlook

Pros

Somewhat stable. New leadership could mean better outlook.

Cons

Lack of financial recognition; Slow moving (as expected in large companies). If you do what you do, you get to keep your job. If you excel, it makes no difference pay wise.

Viewing 175 - 177 of 3,174 Reviews

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Jobs at iQor

Customer Service and Collections Representative

Customer Service Agent – Credit Card Services

Manager of Operations

Account Executive - Sales

Director Facilities Architecture and Construction

iQor

iQor reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Just got worse...and worse...and worse

Unprofessional and Very disorganized environment

If you are hungry and driven, upward mobility is limited.

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