Does iQor pay their employees well?

According to anonymously submitted Glassdoor reviews, iQor employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at iQor. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at iQor?

52% of iQor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iQor 2.7 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at iQor?

Customer Service Representative (678) , Customer Service Representative (CSR) (265) , Agent (108) , Call Center Agent (101) , Customer Service Agent (91) , Senior Agent (78) , Operations Supervisor (48) , Call Center Representative (47) , Supervisor (40) , Junior Agent (34) , Collections Specialist (31) , Customer Service (29) , Collections Representative (24) , Specialist (23) , Customer Service (CSR) (22)

What are the pros of working at iQor according to real employee reviews?

"good pay and worth the hassle if you’re built for upselling & taking calls all day" ((in 148 reviews)); "Great people to work with I enjoyed coming into work it became more to some of us." ((in 112 reviews)); "good benefits they pay higher than other companies" ((in 87 reviews)); "Work from home is good i guess." ((in 68 reviews)); "workers and good training" ((in 66 reviews))

What are the cons of working at iQor according to real employee reviews?

"Poor management And people will hate on you for no reason" ((in 217 reviews)); "Salary is low and there is no such a thing like overtime" ((in 112 reviews)); "They don't try to help the agents when they need help they will always say they are busy and ask another supervisor" ((in 46 reviews)); "The managers at this company are terrible." ((in 43 reviews)); "Long hours and weeks" ((in 34 reviews))

What are employees saying about iQor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iQor layoffs and their outlook for job security at iQor in 2026.

What are the top reviewed iQor locations?

Charlotte , Houston , Miramar , North Charleston , Tempe , Richardson , Bethlehem , Charleston , Plano , Tucson , Pompano Beach , Meridian , Plymouth , New Albany , Crestview , Tupelo , Memphis , Saint Petersburg , Columbus , Ada , Dallas , Phoenix , Allentown , Pueblo , Depew , Klamath Falls , Fort Lauderdale , New York , Altoona , Tampa

iQor reviews

3.2

52% would recommend to a friend

(3,172 total reviews)

Chris Crowley

62% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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iQor has an employee rating of 3.2 out of 5 stars, based on 3,172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

3K reviews

2.0

Jul 20, 2018

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Bonuses, set schedule- not much great about them

Cons

Biased supervisors, inconsistent, unprofessional environment and leadership,

2.0

Feb 11, 2018

Grateful for job but definitely could be better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Profit Sharing quarterly They hire without exoerience through SMX Air conditioned Easy work Possibility to role over to full time if temp

Cons

Benefits are terrible Bad communication Biddy system in management Favoritism strong and it shows Can't move up if your supervisor doesn't like you Have to use PTO for holiday pay Point system

1.0

Feb 2, 2018

Agent- Charleston, SC

Agent

Recommend

CEO approval

Business Outlook

Pros

A job is better than no job

Cons

1) low pay 2) too many hoops not to bonus 3) health benefit is expensive with high deductibles 4) Most supervisors do not know how to coach or mentor to bring a team together. Supervisors know how to find fault and put them in writing without even speaking or coaching first. Micro Managing Stars 5) Operation Managers do not follow up or follow through. It is all about stats - agents are just numbers. Nothing more, nothing less.

Viewing 22 - 24 of 3,172 Reviews

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iQor

iQor reviews

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Reviews by job title

Call center agent

Grateful for job but definitely could be better

Agent- Charleston, SC

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