loanDepot reviews

3.2

51% would recommend to a friend

(2,857 total reviews)
avatar

Anthony Hsieh

66% approve of CEO

46% positive business outlook

loanDepot has an employee rating of 3.2 out of 5 stars, based on 2,857 company reviews on Glassdoor which indicates that most employees have a good working experience there. The loanDepot employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Pipeline management, hours, overtime hours when available, bonus income, training and all in rewards.

Cons

AI taking over jobs, Not much in the way of cross training skills.

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loanDepot Response
2w
Thank you for your review and for highlighting our pipeline management, training, and earning opportunities. We appreciate you taking the time to share your experience and are glad these aspects contributed positively to your time at loanDepot.
1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great for new hires. They train you well for the SAFE exam with about three weeks worth of training. If you pay attention and study you will pass easily.

Cons

Guilt trips to stay late if your day was not productive (aka locked a loan). New Hires are given the crappiest and bottom of the barrel leads. You need to make a ridiculous amount of phone calls to find 1 good prospect while the best leads are given to the top MLO's in the platinum level. Management is okay depending upon who you get. The first Team Lead I had was awesome. The second was like a lost puppy who did not know how to train and lead a team. Upper management is terrible. They talk a big game and there is a lot of pounding on the chest like they were in Wolf of Wall Street. Pay plan changed twice and benefits cut when interest rates increased.

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loanDepot Response
2w
Thank you for sharing your experience and for highlighting the training, development opportunities, and support provided to new hires. We appreciate your contributions during your time with loanDepot and wish you continued success in your career journey.
3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong brand recognition and established presence in the mortgage industry. Access to a wide range of loan products to help meet customer needs. Competitive compensation opportunities for high performers. Fast-paced environment that allows employees to develop skills quickly.

Cons

Mortgage industry volume can be cyclical, leading to periods of uncertainty. Fast-paced environment can result in long hours during peak production periods. Frequent changes in market conditions require employees to adapt quickly. Sales and production goals can be demanding. Communication between departments can sometimes be improved. Processes and procedures may change frequently as the company responds to market conditions. Work-life balance can be challenging during busy periods. Staffing levels may fluctuate with changes in loan volume.

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loanDepot Response
2w
Thank you for your review and for highlighting our strong brand, diverse loan product offerings, and opportunities for professional growth. We appreciate you sharing your experience and are glad loanDepot provided an environment where you could develop your skills and contribute to helping customers achieve their homeownership goals.
Viewing 10 - 12 of 2,857 Reviews

Glassdoor has 2,893 loanDepot reviews submitted anonymously by loanDepot employees. Read employee reviews and ratings on Glassdoor to decide if loanDepot is right for you.